The Marlborough Family Service offers a range of out-patient services for children, adolescents, adults, couples and families with personal or behavioural problems. This is an all age referral service, which covers mainly North Westminster, but specialist services may go beyond geographical boundaries and this may have funding implications.
The model of practice is multi-modal using a systemic overview. This means that we think about the context of people's lives such as the family, the school or nursery, the workplace, the cultures people come from, economic conditions as well as oppressions of different kinds.
Current languages spoken by staff include Arabic Bengali Cantonese Farsi French German Japanese Hakka Hindi Mandarin Punjabi Spanish Swedish and Urdu. If we cannot speak a language we work closely with professional, confidential interpreting services.
Where people can be seen is flexible, so in addition to the base in St. John's Wood we can also meet in local Westminster Day Nurseries, clients' homes, schools, GPs' surgeries, as well as an outreach base for a Chinese service in the Soho Centre for Health and Care.
There are also two day assessment and treatment programmes offered by the service:
The Family Day Unit for families with young children who require very intensive work, frequently in conjunction with Court Assessments in Child Care Proceedings.
The Education Centre, where a small group of school-age children who need intensive help are seen with family members in a classroom setting on a daily basis. This centre also provides services to children and their families in their mainstream classroom setting, and training and skills exchange is provided for teachers and parents.
Referrals for the out-patient service are accepted from other professionals and self-referrals are also taken. Referrals to the Family Day Unit must be in writing. Referrals to the Education Centre can be made by Local Education Authorities alone.
Race Equality Scheme, Central and North West London Mental Health NHS Trust is committed to improving the quality of its services to people of all backgrounds. To view the Race Equality Scheme please click here
Contact us by phone 0207 624 8605 fax 0207 328 2185 or email mfs.cnwl@nhs.net
38 Marlborough Place, St John's Wood, London , NW8 0PJ