Our services at home

CNWL is one of the largest NHS trusts in the UK to bring together both physical and mental healthcare services, positioning us well to develop creative and innovative models of care.

Delivering high quality services

Patients are at the heart of everything the Trust does. We are committed to providing the highest quality, safe and effective care whether it is in a hospital setting, in a community clinic or in the patient’s own home. There are a number of external ways of assuring the quality of both our organisation and the services we provide, including regulatory compliance with Monitor, the UK’s regulator for foundation trusts, and the Care Quality Commission (CQC). But the best judge of the quality of our services is our patients and here is what some of them had to say in the most recent patient survey results:

98% of patients reported that they were treated with dignity and respect

95% of patients told us they would be ‘likely’ or ‘extremely likely’ to recommend CNWL services to their family and friends.

Key facts about CNWL

  • More than 300 different health services across 150 sites and in many more community settings.
  • 6,500 staff across a range of disciplines
  • 292,783 patients cared for in 2014-15
  • 47,325 community mental health patients
  • 3,586 mental health inpatients
  • 147,621 community physical health patients
  • 1,035 physical health inpatients
  • 100+ first languages spoken in the Trust’s catchment area
  • Annual turnover of £451 million

Our services at home include

Mental health and allied specialties

  • Hospital and crisis services
  • Addictions and substance misuse
  • Community care
  • Eating disorders
  • Learning disabilities
  • Offender care
  • Older people and healthy ageing
  • Psychological medicine
  • Health Psychology
  • Long term rehabilitation

Community physical health services

  • Adult community nursing
  • Diabetes services
  • Heart failure
  • Stroke and neurological services
  • Children’s health visiting
  • Community paediatrics
  • Palliative care
  • Specialist nursing
  •  Urgent care services

Sexual health services

  • Family planning
  • HIV services
  • Sexually transmitted infections and HIV testing

Corporate services

  • Training and development
  • Clinical governance
  • Research and development
  • Corporate governance
  • Estates management
  • Finance
  • Human resources
  • Information technology
  • Project and quality management

You can find out more about the range of services we offer at home on our services pages

 

Contact us

For further information about how CNWL can help on an international basis and build in-country capacity and expertise, please contact our international clinical lead: Dr Pramod Prabhakaran
Tel: +44 (0) 20 3214 5700
Mobile: +44 (0) 7838 254672
Email: pprabhakaran@nhs.net