Getting Agency Spend Down

There’s always a need for staff at short notice – sickness and sometimes holidays raise demand but so does the extra care that some patients need with greater levels of observations (these can be one staff member to one patient, sometimes two staff to one patient).

Instead of going to Agency to fill these short term gaps we have our own ‘agency’ called The Bank which is a lot less expensive (as we don’t have to pay fees and commission).

On Saturday 13 August we had a recruitment day for CNWL Bank staff.

110 people came along. 58 of them passed our literacy and numeracy tests and went on to interview. Of these 47 people were offered positions and successfully joined the Bank; 29 for Health Care Assistants and a further 19 for admin posts for which there is always demand.

This is a very good step and further recruitment days are planned.