Charles Badawi is our latest Hidden Gem winner

12 August 2016

Charles Badawi, a Wheelchair Technician at the Peckwater Centre, has been announced as out latest Hidden Gem Award Winner!

Charles joined the Camden and Islington Wheelchair Service in February 2011. The Camden and Islington Wheelchair Service provides and supplies manual and powered wheelchairs, buggies and specialist seating services to children and adults with mobility problems.

Charles was nominated because he went above and beyond his station when a child’s wheelchair broke and she couldn’t go home on the school bus as it wasn’t safe to do so. Charles heard the manager talking on the phone he volunteered to go to the school to see what he could do to help.

Rebecca Dunkerley, Clinical Lead and Service Manager at the Camden and Islington Wheelchair Service who nominated Charles, said that “Charles checked the wheelchair, confirmed it was unsafe to use, liaised with colleagues at the Wheelchair Service over the phone, negotiated the delivery of a new wheelchair to be delivered immediately to the school then stayed at the school to set up the new wheelchair. Charles left the school at around 7pm that evening.

“The manager caught up with Charles the following morning and he was very matter of fact about it saying that he had just been doing his job.

“Although this is part of Charles’ job, he went over and above expectations in terms of supporting the child to by staying two hours after his usual home time to ensure that the child got home safely.”

When asked about what he likes about the job, Charles said “I love been part of a wonderful team in an amazing CNWL organisation. A team (I call family J) who work really hard to provide independence and better life to the young and adults with physical disability suffering from pain, isolation and indignity.”

“It is a great honour and privilege to win the Hidden Gem Award. True I was in the front lines, but in the background, all the team were working very hard to make sure everything went smoothly and that the child went home safe and well.”