FAQs

How do I find a course or workshop?
Details of all the activities we have to offer can be found on the courses and workshops pages, including a prospectus and timetable. Please contact us if you would like us to send you a copy by post.

How do I register for a course or workshop?
Please visit the apply here page for this information.

What do I do if I need further information about a course or workshop?
We are always happy to take the time to talk to students regarding any information that they may need, either by phone or e-mail - contact us.

How do I check if there are still places on my chosen course?
for information. Current courses are provided free of charge to eligible students and there will be a charge for some groups of college users. Please contact us for more information.

When is the CNWL Recovery College open?
The CNWL Recovery & Wellbeing College is open from 9.30am until 4.30pm  Monday to Friday. Courses and workshops run throughout the day and occasionally in the evening.

What are the types of courses and workshops do you offer at the college?
Courses and workshops fall into the following areas:

  • Understanding the experience of mental health problems and their treatment
  • Making sense and meaning out of personal experiences, including thoughts, perceptions and unexplained distres
  • Rebuilding your life with a mental health condition
  • Getting involved.

Full details, prospectus and timetable can be found in the courses and workshops section.

Are courses open to anyone?
We have recently revised our eligibility criteria to make our courses available to more people.

Can carers attend with the person that they are supporting?
Yes. We ask that anyone accompanying a student takes an active part in the course or workshop.  Carers must submit a registration form like any other student.

Are the courses available in other languages?
Yes.  All the courses can be translated into another language upon request.  Please contact us for further information.

Are CNWL Recovery & Wellbeing College venues accessible to wheelchair users?
The CNWL Recovery & Wellbeing College hub located at our Trust HQ, Stephenson House, is wheelchair accessible. Car parks and meter parking is available in the surrounding area of the main hub. These facilities will incur a charge for which students will be responsible.  Please contact the admissions office before you attend so that we can give you all the information you need.

We will do everything possible to facilitate your attendance at the college.  Please visit the Access to Venues and Facilities section for accessibility information regarding spoke sites.

Where can I access courses and workshops?
The college operates a ’hub and spoke’ model and the CNWL Recovery & Wellbeing College delivers courses and workshops across six London boroughs: Brent, Camden, Harrow, Hillingdon, Kensington & Chelsea, and Westminster. The CNWL Recovery & Wellbeing College hub is located in the borough of Westminster at Trust Headquarters, Stephenson House.  Please visit the Spokes and Delivery Sites section for more information.

Is it possible to visit and look around?
Yes.  We run regular question and answer sessions during the day and some evenings at the CNWL Recovery & Wellbeing College hub, Stephenson House.  These sessions are a great opportunity to find out more about the CNWL Recovery & Wellbeing College, meet some of the trainers and ask any questions you may have.  Please contact us for details.

Will I be able to access a computer?
Not at the moment.  We are looking to establish a resource facility encompassing IT and paper resources in the future.

Are there parking facilities?
Not in the college building itself, however there is street parking in the surrounding area. These facilities will incur a charge for which students will be responsible. Please contact the admissions office before you attend so that we can send you all the information you need.
We will do everything possible to facilitate your attendance.  Please visit the Access to Venues and Facilities  section of the website for more information.

Do you supply catering?
No.  We do however offer tea and coffee during breaks where possible.  This may vary from site to site depending on facilities.  If you are attending the college for the whole day we are happy for you to bring a packed lunch and seating areas are available.

If I have special needs such as large print is that possible?
We do everything we can to meet the needs of our students.  As long as individual requirements are identified in advance we will work with all students to give them the support they require.

Is there a prayer room?
We will facilitate this where possible. This may vary in certain sites but when identified, every effort will be made to ensure a private and quiet space is available for you.

Contact details:

Address: Admissions Office 2nd Floor, Stephenson House, 75 Hampstead Road, London NW1 2PL
Phone: 020 3214 5686