Service users and carers
Everybody who is cared for by a CNWL service has the right to make choices about the care they receive. This includes information to support your choices.
These pages have been put together to provide service users and their carers with information about the care we provide.
- Easy read information
- Help in a mental health crisis
- Medicines information
- Mental health care and treatment
- Involving patients and carers in research
- Patient involvement
- Safeguarding adults and children
- Your health records
To talk to a member of staff about your care, our Patient Advice and Liaison Service (PALS) will be happy to help.
Patient Advice and Liaison Service
Support for carers
We believe working in partnership with service users and carers is fundamental to delivering high quality care.read more
Help in a crisis
If you are experiencing a mental health crisis, contact our dedicated crisis line to talk to a health professional.read more
CNWL’s pharmacy service is here to help you make the best use of medicines by providing information, education and expertise.read more