Camden Neurological and Stroke Service

Address:
South Wing, St Pancras Hospital, 4 St Pancras Way
London, NW1 0PE
United Kingdom

Telephone:
0845 900 0684

Camden Neurological and Stroke Service provides a range of rehabilitation services for Camden residents with neurological conditions.
Read more about neurological and community rehabilitation services

The team works with service users to complete a holistic assessment of their needs in order to plan and jointly agree goals and a rehabilitation programme. They also work closely with social services and the voluntary sector to ensure service users' long-term needs are met. They treat service users at a range of community settings including their own homes, gym, hospitals or clinics, and may see service users individually or as part of a group.

The team consists of physiotherapists, occupational therapists, speech and language therapists, clinical neurological psychologists, a dietician and rehabilitation assistants. Service users can be referred to one or more disciplines within the team. The service was formerly known as Camden REACH neuro team.

Throughout the rehabilitation process, the service communicates with other health and social care professionals involved in the service user’s care. They provide them and the service user with a comprehensive discharge summary, an outline of the care approach undertaken, and outcomes.

Services include:

 

Community Neurological Rehabilitation Service

The Community Neurological Rehabilitation Service provides comprehensive rehabilitation programmes for people with neurological conditions. The service provides works with patients to create programmes which focus on specific rehabilitation goals. Programmes last for up to eight weeks.

Eligibility criteria (who is the service for?): Community neurological rehabilitation services are available to Camden residents aged over 18 and registered with a general practitioner (GP). Residents should have a neurological diagnosis and would benefit from specialist neurological rehabilitation in a community setting.

There are some instances when other services are better placed to provide care, as follows:

  • Service users who only need equipment or carers to assist them with daily life should telephone Camden Social Services on 020 7974 4000.
  • Service users requiring outpatient musculoskeletal physiotherapy should telephone Connect on 020 7871 0545.
  • Service users needing specialist voice therapy should be referred to the voice clinic at the Royal National Throat, Nose and Ear Hospital: telephone 020 3456 5361.

How can someone be referred?: The service accepts referrals for community neurological rehabilitation services from any health or social care professional (GPs, consultants, hospital therapists, social workers, district nurses). To make a referral, complete a referral form and fax it to 020 3317 3270. We do not accept referrals by email.

Download Camden Community Services referral form

Service users who have previously been seen by our team can refer themselves to us by telephone. However, if they have recently seen a healthcare professional about the same problem, the professional should make the referral on their behalf.

 

Complex Neurological Navigation Service

The Complex Neurological Navigation Service helps people with neurological conditions who have complex needs and require rehabilitation. The service helps facilitate transitions between hospital, rehabilitation and home, making the journey home as seamless as possible.

The team works closely with service users and their families, and health and social care professionals in acute hospitals, rehabilitation units and the voluntary sector who may also be involved in providing care. The team present and discuss options for local and specialist rehabilitation, and help service users to decide the best choice to meet needs and circumstances.

The service is delivered by a named navigator, who provides specialist clinical case management throughout the journey from the acute setting, through rehabilitation and back into the community.

Eligibility criteria (who is the service for?): The service is for adults aged over 18 and living in Camden with a diagnosis of a neurological condition.

How can someone be referred? The service accepts referrals from hospitals, GPs, social care professionals and others, soon after diagnosis or injury. The service will also accept self-referrals. If you feel you may benefit from our service, please get in touch on 0845 900 0684. There is no need to make a written referral.

 

Lee Silverman Voice Treatment (LSVT)

LSVT is an intensive, evidence-based therapy specifically tailored to address reduced volume and pitch difficulties resulting from Parkinson's disease.

Eligibility criteria (who is the service for?): LVST is available to Camden residents aged over 18 and registered with a general practitioner (GP). Residents should have a confirmed diagnosis of Parkinson's disease with reduced volume and pitch difficulties as a result.

How can someone be referred? The accepts referrals from any health or social care professional, such as GPs, consultants, hospital therapists, social workers, district nurses. To make a referral, complete a referral form and fax it to 020 3317 3270. The service does not accept referrals by email.

Download Camden Community Services referral form

Stroke Early Supported Discharge Service (Stroke ESD)
The service facilitates early discharge from acute stroke units. It provides the same level of care in a community setting that a service user would receive in an inpatient rehabilitation unit.

The team plans and jointly agrees specific therapy goals with each service user, and then creates enabling care packages to complement the therapy goals. A care package could include providing a carer to support daily living activities such as washing and dressing or cooking. Packages can be set up with as little as 24 hours' notice and last for up to six weeks.

If, after six weeks, the service user has ongoing therapy or care needs the service can refer them to social services or the Community Neurological Rehabilitation Service.

Eligibility criteria (who is the service for?): The Stroke Early Supported Discharge Service is available to Camden residents aged over 18 and registered with a Camden general practitioner (GP). Individuals should have a new diagnosis of stroke and currently being treated as an inpatient in an NHS hospital. The service is appropriate for service users who would benefit from intensive therapy within a community setting.

Additionally, service users should be medically fit for discharge, and have clear rehabilitation potential. Service users can be referred to one or more disciplines within the team.

How can someone be referred? The service accepts referrals from any health professional in a primary care setting, such as hospital therapists, nurses, or consultants.

To make a referral, telephone 07747 46127 (09:00-17:00, Monday to Friday) to speak to a neurological clinician. They will complete a referral form over the phone and discuss whether Stroke ESD is the most appropriate for the service user, and advise an alternative where necessary. Healthcare professionals should have a copy of the referral form to hand when they telephone.

 

TARGET

TARGET is a transitional exercise programme for all adults with a long-term physical or cognitive difficulty, not necessarily a neurological diagnosis, who wish to maintain or to better manage their current physical condition.

The programme is for people who want to exercise regularly but who find it difficult in their local facilities for a variety of reasons, which may include accessibility issues; a level of impairment which prevents them using standard gym equipment without support; an inability to participate in available group exercise programmes (e.g. Camden Active Health); initial anxiety; or a need to become more proficient in exercise before moving to a community gym instead./p>

A TARGET physiotherapist carries out an initial assessment and prescribes an exercise programme within the TARGET gym, based at the Peckwater Centre. Service users will then exercise either independently or with the help of their carer. TARGET staff will provide distant supervision and minimal assistance when required, for example with setting up equipment.

The initial programme period lasts for six, eight or 12 weeks. After this, it will be reviewed and a the service will support the service user to transfer to a community gym (such as Kentish Town or Swiss Cottage GLL or YMCA gyms) if appropriate. A TARGET physiotherapist attends the initial induction session at the community gym, and liaises closely with their exercise instructors in giving exercise advice and trialling equipment.

Service users will need to arrange transport to the Peckwater Centre for the assessments and therapy sessions.

Eligibility criteria (who is the service for?) The service is available to Camden residents aged over 18 and registered with a general practitioner (GP). Residents should have long-term physical or cognitive difficulties.

How can someone be referred? We accept referrals from any healthcare professional. To make a referral, complete a referral form and fax it to 020 3317 3270. The service does not accept referrals by email. We will require medical consent to exercise from the service user’s GP.

Download Camden Community Services referral form

 

Referrals

Download Camden Community Services referral form

Please provide as much detail as possible, as any missing information may delay the referral being processed. The risk assessment section is particularly important as it enables staff to work safely (visits will be conducted alone unless indicated otherwise). Healthcare professionals should attach any relevant discharge or outpatient reports to the referral form. If you have queries about a referral, telephone 0845 900 0684 (09:00-17:00, Monday to Friday) to speak to a clinical screener.

Can I use Choose and Book to arrange my first outpatient appointment?

Choose and Book is not applicable to this service.

Service times

The service is available from 08:00-17:00. Monday to Friday, excluding bank holidays.

Transport information

Bus: 46, 214
Tube: St Pancras International/King’s Cross (Circle, Hammersmith and City, Metropolitan, Piccadilly, Northern, Victoria lines)
Rail: St Pancras International / King’s Cross
Parking: Available after 17:00 and at weekends in South Wing car park

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