Milton Keynes Improving Access to Psychological Therapies (IAPT)

Address:
Stantonbury Health Centre, Purbeck,
Stantonbury, Milton Keynes, MK14 6BL
United Kingdom

Telephone:
01908 725099 (option 1)

Our number has recently changed to 01908 725099. If you have our old number saved, please update this as calls will not be redirected.

Milton Keynes Improving Access to Psychological Therapies (IAPT) is a free, confidential NHS service providing psychological treatment for depression and anxiety disorders. The service offer treatments such as:

  • Individual cognitive behavioural therapy (CBT) for depression, anxiety, post traumatic stress disorder and phobias.
  • Workshops for sleep, mood, anxiety, stress, wellbeing and work and employment related issues.
  • Self help resources and interventions.

The team can also provide advice and support on:

  • How to deal with everyday problems, such as leisure, work and social life.
  • Employment and how to cope with work-related stress and advocacy in difficult employment situations. 
  • Sign-posting to information about a wide range of organisations and services that can offer additional help.
  • Self-help tools, homework exercises, links to online CBT resources, self-help reading and guided self help information.
  • Telephone sessions for ease of therapy in your own home.

Read more about assessment and brief treatment services

Eligibility criteria (who is the service for?)

The service is able to support people who:

  • Are over the age of 18.
  • Are a resident of Milton Keynes or registered with a general practitioner (GP) in Milton Keynes.

How can someone be referred?

Referrals can be made by a GP. After receiving a referral we will then send you an ‘opt-in packet’ and you will also need to contact us within seven days of receiving the packet to confirm that you want to be seen by the team. All you have to do is phone us and one of the team will be able to assist you with booking your first telephone assessment. The assessment will help to evaluate what type of treatment is best suited for you.

What can I expect?

The telephone assessment will involve some questionnaires to assess your level of depression or anxiety and they are completed at every stage of your treatment plan. Our team use these to regularly review your treatment. They are quick and easy to complete and will help monitor your progress over time.

Following assessment, you will be assigned a therapist who will discuss your individual needs and agree to a programme of treatment with you. For most people, treatment will be with a psychological wellbeing practitioner (PWP) from our Step 2 Team. For people who need a higher level of support, we can offer psychological therapies with one of our high intensity therapists in our Step 3 Team.

Whichever level you access, you will be assigned your own personal practitioner who is a skilled professional and is there to support you for the duration of your treatment.

How long will it take?

Step 2 – usually consists of between four and six telephone treatment sessions for 20 minutes, with one initial assessment at the beginning for 45 minutes.

Step 3 – usually consists of up to 12 treatment sessions, with one initial assessment. These sessions run for 50 minutes.

It may be that you feel better quicker than expected and choose to leave the service after fewer sessions than planned. Equally, if you find that things are not improving for you, your practitioner will work with you to see what extra support you need. This could be through more treatment sessions, progression to Step 3 or another service that is more suitable for your needs.

Generally, most people will complete their treatment and find that they have improved significantly. You will then be discharged from the service, and given the opportunity to provide feedback about your experience which we will use to develop and shape our service. We also welcome back re-referrals from your GP or further self-referrals if you are struggling in the future.

Can I use NHS e-Referral (formerly Choose and Book) to arrange my first appointment?

The team is currently unable to accept referrals via NHS e-Referral.

Service times

The service operates across a number of Trust locations across Milton Keynes.

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Where can you find this service?