New Clients - how to access

NHS e-Referrals (GP Referral)

If your GP has decided you require an NHS hearing test, they will refer you via a national system called e-referrals. This is how it works:

  • You will be given some paperwork with a reference number
  • The paperwork will contain instructions to ring the Adult Hearing Service admin office on 01908 209314 (confidential out of hours answer machine available)
  • On the call, you will be asked for the reference number and person details.
  • We will have to check that your referral has been received from the GP and approved
  • We will call you back to book your appointment

Self-Referral (drop in clinic)

If you have concerns require your hearing, you can attend one of our hearing screening drop-in clinics

Exclusion criteria

We cannot see the following people via self-referral:

  • Anyone under the age of 16
  • Anyone with learning difficulties
  • If you require home/nursing home visit
  • If you are currently under the care of Milton Keynes Audiology Department

Learn more about what happens at a drop-in clinic. We do not offer re-tubing or battery service. For these you need to visit the drop in clinics run by SARC.

Please note the drop in clinics are not NOT hearing tests, they are for hearing screening. The outcome of the screening will determine whether you require a hearing test. 

Please be aware some GPs do not come under Milton Keynes Commissioning Group, which means the Adult Hearing Service will not be able to see you. Examples are Hanslope, Woburn and Aslplands.

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