About Camden's Health Visiting and Family Support Service

On 1 April 2017, CNWL’s Camden Health Visiting Team merged with the London Borough of Camden’s Family Support Worker Service to form an integrated service.

Our combined NHS and Council team offers an integrated approach to meet the health and social care needs of families living in Camden in a safer, more effective way.

We support Camden families with children, from pregnancy to age five, to be safe, happy, healthy and ready for school. We know from the recommendations of serious case reviews across the United Kingdom, that better coordinated services at an early stage can have a big impact. We work with people from pregnancy so we can make sure those with the greatest needs are identified as early as possible and that they get the best support possible.

We support families to cope effectively with daily challenges and we maximise opportunities for children’s development. 

Why do the early years matter?

The early years are a crucial time for children’s development. The foundations of almost every aspect of development – physical, intellectual and emotional – are laid down in early childhood. From birth to 18 months, connections in the brain are created at a rate of one million per second. The earliest experiences shape a baby’s brain development and have a lifelong impact on mental and emotional health. Later interventions, although important, are considerably less effective than interventions in the early years, when the foundations for a best start can be adversely affected.

Our ambition  

  • We recognise the importance of the first 1001 days and will use a graduated response to service delivery that addresses needs as they emerge
  • We want to use the universal reach of maternity services and health visiting for crucial early identification of vulnerability and to develop a new service delivery model, which further integrates services so there is a seamless pathway for families and children to access the right support at the right time
  • We will use the evidence of what works to reduce inequality
  • We will develop and maintain strong partnerships, adopting innovative approaches to service design and delivery
  • We will use feedback from families and children to make sure we offer the best services and constantly make improvements. 

What are the benefits?

An integrated service that offers health visiting and family support helps to reduce inequality and achieves better outcomes.

Children and families

  • Families receive multi-agency help early that is tailored to their need and delivered by high-quality universal and targeted services
  • Services as coherent and consistent – we offer a whole family assessment with better information sharing and service coordination
  • A new service delivery model provides a seamless pathway for families and children to access the right help at the right time

Early years workforce

  • Shared vision and outcomes framework
  • Building capacity through joint training and shared learning
  • Health and local authority practitioners working together within a single structure
  • Shared policies and procedures
  • Single approach  to practice supervision
  • A single management structure with clearly defined priorities and outcomes for the integrated workforce.

Efficient ways of working

  • Streamlined record keeping means a ‘single record’
  • Streamlined case management systems
  • Simplified referral systems
  • Avoids duplication
  • Resources and staff are effectively deployed to meet need
  • Streamlined and more effective performance management systems.