How to refer

Problem gambling treatment in the UK is delivered by a number of providers. The National Problem Gambling Clinic, as an NHS provider, is commissioned to deliver care and support to problem gamblers who have difficulties that might be described as complex. These may include the following:

  • A lengthy period of problem gambling, with little or no abstinence
  • Previous unsuccessful structured psychological support for problem gambling
  • Mental health difficulties
  • Substance misuse or other compulsive behaviours
  • Concerns about risk of harm to self or others
  • Serious physical health difficulties
  • Homelessness or unstable housing or chronic social isolation
  • Frequent involvement with criminal justice system or history of serious offending
  • Developmental disorders, such as attention deficit hyperactivity disorder (ADHD), autism spectrum disorder (ASD) or difficulties with cognitive or intellectual functioning
  • Adverse experiences in childhood that may underlie the gambling problem.

If you are not experiencing any of these difficulties, we would request that you contact the National Gambling Helpline in the first instance on 080 8802 0133 for support.

You may also choose to use the National Problem Gambling Clinic if you have a specific preference for it.

If you are unsure if you meet the criteria for our service, or think that you do and would like to make a referral, please do one of the following:

  • Email us at gambling.cnwl@nhs.net providing a contact number
  • If you do not have access to email, call us on 020 7381 7722 leaving a contact number.

In both instances, we will return your call within 24 hours.

During this call a clinician will make an estimation of the best service to suit your needs, this may be with us or with other providers. This call should take no more than 10 minutes.

If you do meet the criteria for our service, we will complete a referral form and book you in for an initial assessment. These are held face to face at our London base in Fulham.

Contact details:

Address: 69 Warwick Road, London SW5 9BH
Phone: 020 7381 7722
Fax: 020 7381 7723

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