Meet the team

The long-established CNWL Occupational Health Service team has many years of experience and extensive training in occupational health.

We have access to NHS clinicians and specialists across CNWL to receive professional advice and clinical support where necessary.

Pam Duke, Head of Service

Pam Duke oversees all service delivery, contract performance and service development, providing support and supervision to the team including the undertaking of clinical and advisory work where necessary. Following a career in coronary care nursing, Pam qualified as an occupational health nurse and has worked in the service for over 28 years.

Pam has led the team in successful acquisition of new contracts and she is frequently called upon by the Trust to contribute at a strategic level to work on a range of issues including staff wellbeing, absence management, valuing diversity, disability and managing change. She attends committees and working groups within and outside the NHS, reviewing occupational health service provision and audit. Pam also provides expert advice upon request to other local employers involved in procurement of occupational health services. She works closely with the externally provided Employee Assistance Programme (EAP) / counselling service and the Occupational Physiotherapy Service and is contract manager for both.

Emma Burns, Service Manager

Emma, oversees day to day delivery of all services, providing support and supervision to the entire team. Emma undertakes clinical and advisory work where necessary and oversees contract monitoring on a day to day basis. Following a career in neurological nursing, Emma commenced working in occupational health 14 years ago and joined CNWL in 2009. She consolidated her extensive experience by qualifying as a Specialist Community Occupational Health nurse. Emma became Service manager in 2016 and works closely with the Head of Service and the Clinical lead in maintaining clinical standards and occupational Health service provision attending committees and working groups as required.

Contact details:

Address: Ground Floor, South Wing, St Pancras Hospital, 4 St Pancras Way, London NW1 0PE
Phone: 020 3317 3350
Fax: 020 3317 3360

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