CNWL Interpreting Service

The Language Shop is CNWL's provider for face-to-face and telephony interpreting and written translations. This became operational on Monday 20 November 2017.

The Royal Association for Deaf People (RAD) is CNWL's providers for non spoken face-to-face British Sign Language (BSL).

How to book an interpreter or written translation

If you are receiving care or attending a meeting in London and require a face-to-face or a telephony interpreter or a written translation for a document given to you, please speak to the person in charge of your care or the meeting host to arrange this.

How to book a British Sign Language (BSL) interpreter

If you are receiving care or attending a meeting at any CNWL site and need BSL interpretation, please speak to the person in charge of your care or the meeting host to arrange this.

Arranging interpreting in Milton Keynes

From Monday 15 July 2019 Milton Keynes Community and Mental Health services (excluding Health Visiting and School Nursing) will no longer be able to access these services from Milton Keynes Council and should instead use:

  • The Language Shop – for all services and languages, excluding British Sign Language
  • Royal Association of the Deaf – for British Sign Language only

Health Visiting and School Nursing Services are unaffected by the above changes and should continue to access Interpreting and Translation services from Milton Keynes Council