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Improving NHS complaints
CNWL’s Patient Feedback and Complaints Service (PFCS) started a QI project to improve their process for complaints in the Trust.
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International Symposium organised by CNWL staff on Early Intervention in Psychosis
Dr David Raune, Clinical Psychologist organised and delivered an international Symposium on 'Early Intervention in Psychosis' at the European CBT in Barcelona.
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Happy Documentation at Kensington and Chelsea CAMHS: Improving patient and clinician experiences of assessment
Over the last 12 months, the team at Kensington and Chelsea CAMHS (Child and Adolescent Mental Health Services) have been working hard to streamline their…
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SECURE STAIRS: Fostering a trauma-informed culture in a young offenders’ institute
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Improving medication administration at HMP High Down by reducing the number of missing medications on House Block 6
Following feedback from service users, Verity Miles, Head of Healthcare, and her colleagues at HMP High Down started a project to improve medication…
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Reducing Category 3 pressure ulcers developed in the Milton Keynes District Nursing service
This improvement story focusses on the reduction of Category 3 pressure ulcers developed in the Milton Keynes District Nursing service.
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CNWL Pharmacy team share their improvement work at the IHI/BMJ International Forum on Quality and Safety in Healthcare
Congratulations to the CNWL Pharmacy Team who have been accepted to share their improvement work at the IHI/BMJ International Forum on Quality and Safety in…
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Award-winning Milton Keynes poster
Congratulations to Milton Keynes Community Services whose Community Nursing Team won a poster competition at the Bristol Patient Safety Conference on Wednesday,…
