Getting involved with CNWL

There are a number of ways in which patients can get involved with the Trust’s work. Some of these are voluntary, while others are paid according to the Trust guidance for reimbursement.

How can I get involved?

There are a number of ways in which you can get involved with the Trust’s work. Some of these are voluntary, while others are paid according to the Trust guidance for reimbursement.

Firstly you need to register your interest in the various types of activity you want to get involved in. The easiest way to do this is by signing up as a member of the Trust using this link. All information will be kept confidential, and sent directly to the Patient and Carer Involvement Team.

For more information about this process, email involvement.cnwl@nhs.net, or call 020 3317 3735.

What is involvement?

There are many different ways that patients, carers and the public can influence health services.

Involvement opportunities include:

  • Membership of committees and working groups
  • Staff recruitment and selection – interviewing new staff candidates
  • Staff training – designing some training materials, co-delivering the training
  • Policy document review – reading through Trust clinical policies to see whether the policies protect the integrity of patients/carers
  • Information leaflet design and review
  • Service monitoring and evaluation – participation as a member of a team of patients/carers conducting surveys
  • Site inspection – visiting Trust sites to assess the quality of services according to prescribed standards
  • Patient surveys – participating in surveys and helping to conduct surveys, for example, by telephone or face to face
  • Quality focus groups – participation in small groups to voice your thoughts about the quality of services
  • Opportunity to take an active part in various types of public events, such as World Mental Health Day
  • Bespoke project groups – from time to time there are several short-term groups set up to address a particular issue
  • Employment placements (through Employment services) – unpaid work placements within CNWL to develop work experience
  • Volunteering
  • Trust-wide Involvement groups – Patient Involvement Forum and Carers’ Council
  • Involvement in research projects – for more information see this page 
  • Involvement in Quality Improvement (QI) projects

Contact us

  • If you’d like to find out more about involvement at CNWL, contact the Patient and Carer Involvement Team by calling 020 3317 3735 or
    email us