Camden, Islington ELiPSe and UCLH & HCA Palliative Care Service

UCLH & HCA Services office:
2nd Floor Wing B, Maple House, 149 Tottenham Court Road, London, W1T 7NF

Camden and Islington Community Palliative Care Team Service office:
Unit D, Well House, 23a Benwell Road, London, N7 7BL

United Kingdom

020 3317 5777 (South Camden and North East Westminster)
020 3317 5777 (Islington ELiPSe)
020 3447 7140 (UCLH and HCA)

The Camden, Islington ELiPSe and UCLH & HCA Palliative Care Service provide specialist care in community and hospital settings for patients with life-limiting illness.
Read more about palliative care services

Our palliative care specialists include nurses, doctors, occupational therapists, physiotherapists, social workers, clinical psychologists and assistant practitioners. Watch an interview with some of the team to find out more about the role of palliative care:

Eligibility criteria (who is the service for?)

The team provides palliative care and advice to adults at home in the boroughs of South Camden, North East Westminster and Islington, and to teenagers and adults in University College London Hospital (UCLH), Princess Grace Hospital, Harley Street Clinic and Harley Street at UCLH. We also provide palliative care support for children in UCLH.

The service is not suitable for children being cared for at home, as this service is delivered by the Lifeforce Team: telephone 020 3316 1950.

How can someone be referred?

The service accepts referrals from:

  • General practitioners (GPs) and other health and social care professionals
  • Acute services
  • Community services
  • Patients and families (but we will always check with the GP or hospital consultant to check that our input is needed before accepting the referral).

For community referrals, a North Central London Palliative Care referral form should be completed or if a GP an EMIS summary can be sent.

If you need to speak to the team

  • For patients in south Camden and north-east Westminster telephone 020 3447 7140
  • For patients in Islington telephone 020 3317 5777 (the team is based at Islington ELiPSe, 23a Benwell Road, London N7 7BL)
  • For patients in UCLH and HCA telephone 020 3447 7140

Can I use NHS e-Referral (formerly Choose and Book) to arrange my first outpatient appointment?

NHS e-Referral is not applicable to this service.

Service times

Core working hours are 09:00 – 17:00, Monday to Friday.

Out of hours

Between 17:00-09:00 Monday to Friday, and at any time during a weekend or bank holiday, the on-call team members can be contacted by telephoning the UCLH switchboard on 0845 155 5000 (ask the operator to air call the Palliative Care Team). The on-call nurse or doctor works with Harmoni GPs, hospital doctors, community and hospital nurses. They will initially offer telephone advice but can also visit people at home or in hospital when necessary.

Please note, the Camden office’s postal address is different to the above. Please send any post or deliveries to:

Camden, Islington ELiPSe and UCLH & HCA Palliative Care Service
University College Hospital
235 Euston Road, London