The Campbell Centre: Hazel Ward, Willow Ward

Address:
CNWL, Milton Keynes Community Health Services, Campbell Centre, Hospital Campus, Standing Way
Eaglestone, Milton Keynes, MK6 5NG
United Kingdom

Telephone:
01908 725101 (Willow Ward), 01908 72 5433 (Hazel Ward)

The Campbell Centre in Milton Keynes is a 38-bed acute inpatient mental health unit. It has two wards, Hazel Ward and Willow Ward, predominately for working-age adults who require a hospital admission when suffering from a mental health problem. The wards are staffed 24 hours a day and the team consists of nurses, occupational therapists, doctors, pharmacy staff and domestic staff.

A range of therapeutic activities are available both in groups and as individuals and support is also given to families through our family support service. There is access to the Citizens Advice Bureau and regular surgeries for both housing and carers support.

The unit works closely with the Milton Keynes Home Treatment Team and all the other community based services to ensure a smooth transition between services.

Read more about our acute mental health services

Eligibility criteria (who is the service for?)

Inpatient wards are suitable for people who:

  • Are over the age of 18.
  • Are suffering an acute phase of a serious mental illness, suspected to have an acute mental illness, or a relapse of long term mental illnesses that, due to the level of identified risks to self or others, cannot be safely assessed and treated anywhere but in an inpatient mental health ward.
  • Have been detained under the Mental Health Act (including Community Treatment Order (CTO) recalls)
  • Are vulnerable, at risk of harm to self or others as a result of an acute phase of a serious mental illness and cannot be safely supported in a community setting despite increased level of support, care and treatment.
  • Have a dual diagnosis of learning disability, substance misuse etc. however the primary reason for inpatient care is an acute phase of a serious mental illness.

The service is unable to accept admissions of people who:

  • Are under the age of 18.
  • Are not in an acute phase of a serious mental illness.
  • Could be treated safely within a community or residential setting.
  • Have a primary diagnosis of substance misuse in the absence of an acute mental illness. This would include patients requesting a detoxification without any suggestion of mental illness and patients who have a mental illness and are at risk of serious physical withdrawal symptoms from alcohol who should be on a medical ward. Read more about our national detoxification service at the Max Glatt Unit based in London.
  • Have a primary diagnosis of learning disability without a co-morbid mental health problem. Read more about our learning disability services based in London.
  • Have a physical problem without a mental illness or have a mental illness but also have an acute physical illness that requires medical admission.
  • Are in crisis where the crisis is social in nature and where there is no evidence of acute mental disorder.
  • Cannot be safely managed in an open acute environment due to offending history or have been referred from the courts or prison.

How can someone be referred?

Referrals to the Campbell Centre are received through the Milton Keynes Assessment and Short Term Intervention Team (ASTI) or by a general practitioner (GP) or medical consultant.

Can I use NHS e-Referral (formerly Choose and Book) to arrange my first appointment

The service is currently unable to accept referrals via NHS e-Referral.

Service times

Inpatient mental health wards are operational 24 hours a day, 365 days a year.

Visiting hours

Monday to Friday, 16:00 - 21:00

Weekends and bank holidays 09:00 - 21:00

Transport information

Bus: 1, 4, 5/5A, 18, 19, 24, 25, 28/29, 32
Rail: Milton Keynes Central
Parking: Pay and display
More transport and parking information

Accessibility information

The Campbell Centre

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The Campbell Centre - Outpatients

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The Campbell Centre - 136 suite

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Hazel Ward

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Willow Ward

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Where can you find this service?