Hillingdon Diabetes Team

Hillingdon Contact Centre
United Kingdom

01895 486127 (patient appointments)
01895 485001 (healthcare professionals only)

Referrals: cnw-tr.hchcontactcentrerefs@nhs.net

Hillingdon Diabetes Team manages the care of patients with complex or difficult to control. We work closely with the Diabetic Care Team at Hillingdon Hospital and provide support for anything other than pregnancy, diabetic foot, paediatrics, new type 1 diabetes / pump patients and renal diabetes. 
Read more about diabetes services

Eligibility criteria (who is the service for?)

This service is for patients registered with a Hillingdon general practitioner (GP), or patients who live in Hillingdon and are registered with an Ealing GP. Patients must have one of the following conditions: 

  • Poor glycaemic control or unstable diabetes: (the service accepts patients with  type 1 and type 2 diabetes but not patients using insulin pumps)
  • Complications
  • Those who need better management of lipids or blood pressure
  • Poly-pharmacy
  • Hypo unawareness

The service  also accepts referrals for

  • Type 1 patients who do not want to attend hospital care
  • Counselling for women with type 2 diabetes who are planning pregnancy
  • People with type 2 diabetes who want dietary advice

We also schedule home (domiciliary) visits for housebound patients apart from routine annual reviews if they fit the above criteria.

How can someone be referred?

The service accepts referrals from GPs only using the referral form.

Referrals for stable, home-bound patients who need annual reviews are not accepted, as this is the responsibility of the GP practice.

Referrals should be sent to: cnw-tr.hchcontactcentrerefs@nhs.net  

Diabetes Education Structured for the Management of Ongoing and Newly Diagnosed Diabetes (DESMOND)

The DESMOND programme provides intensive education  for people in Hillingdon who are in the first year of a type 2 diabetes diagnosis. 
Find out more about DESMOND

Can I use NHS E-Referral (formerly Choose and Book) to arrange my first outpatient appointment?

NHS e-Referral is not applicable to this service.

Service times

Services are available from 8am to 4pm, Monday to Friday except bank holidays (by appointment only).

Services are provided at clinics across Hillingdon, and housebound patients will be seen at home.

Patients who have concerns should contact the service by telephone.

Transport information

Bus: E6, U4, U5, H98, 90, 140, 195
Rail: Hayes and Harlington
Tube: None
Parking: None on site; local authority car park five minutes' walk away