Outside support

Below we have listed some charities, support groups and helplines that you may find helpful. Inclusion in this section does not indicate any endorsement or support.

NHS Choices - Information about conditions, treatments and local services.
NHS Choices website

Beat is the world’s largest eating disorders charity. It provides support and information to anyone affected by eating disorders, including sufferers, their family members and friends, professionals and anyone who wants to find out more about eating disorders.
Beat website
Beat Adult Helpline (over 18s) 0845 634 1414 (Monday to Friday, 10.30am-8.30pm; Saturday, 1.00pm-4.30pm)
or email help@b-eat.co.uk
Beat Youthline (for those aged 25 or under) 0845 634 7650 (Monday to Friday, 4.30pm-8.30pm; Saturday, 1.00pm-4.30pm)
or email fyp@b-eat.co.uk
Beat offers a callback service, so that you can save the cost of the call. The Youthline also offers a text service - text 'call back' to 07786 201820 for a free callback. They aim to return calls within 24 hours and during Youthline opening hours.

Men Get Eating Disorders Too
'Men Get Eating Disorders Too' is an award-winning charitable organisation seeking to raise awareness of eating disorders in men so that they are able to recognise their symptoms and access support when they need it.
The website provides essential information that is specific to the unique needs of men and an online space for them to get their voices heard. It also offers peer support via a forum.
Men Get Disorders Too website

A confidential listening service for people who are suicidal or in despair. Sometimes what you’d really like is someone just to listen without judging you. Maybe then you’d figure out the answer yourself, or at least have got a load off your mind. That’s what the Samaritans are here for.
Samaritans website
Helpline: 08457 909090 (24hrs, every day)

SANE runs a national, out-of-hours helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers.
Sane website
Helpline: 0845 767 8000 (6pm–11pm, every day)

Mind provides somewhere to turn to for advice and support for anyone with a mental health problem. Mind has a collection of information booklets that covers over 60 topics. When you are living with a mental health problem, or supporting someone who is, having access to the right information about a condition, treatment options, or practical issues is vital.                                                                                         Email: info@mind.org.uk
Mind website
Information line: 0300 123 3393 (Monday to Friday, 9am-6pm)

Provides advice and information to everyone affected by mental health problems including people who use services, carers, family and friends.
Rethink website
Advice line: 0300 5000 927 (Monday to Friday, 10am–2pm)

Drinkline is the national alcohol helpline. If you're worried about your own or someone else's drinking, you can call this free helpline, in complete confidence.
Helpline: 0800 917 8282 (weekdays, 9am–8pm; weekends, 11am–4pm).

Ringing the number above will get you through to a trained consultant who can help point you toward the help you need.
Relate offers advice, relationship counselling, sex therapy, workshops, mediation, consultations and support face-to-face, by phone and through this website.
Relate website
Telephone: 0300 100 1234 (Monday to Thursday, 8am–10pm; Friday, 8am-6pm; Saturday, 9am–5pm)

Young Minds
Young Minds is the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people. If offers information to young people and children about mental health and emotional wellbeing. It also has publications for children, young people, parents and professionals that are free to download: titles include 'Young People Get Depressed Too' and 'Entering Adulthood'.
Young Minds website

Somerset and Wessex Eating Disorder Association (SWEDA)
SWEDA was set up to provide support and services to those affected by eating disorders and those who care for and about them. Their website has lots of resource links and leaflets.
SWEDA website

Northumberland and Tyne NHS Foundation Trust (NTW)
Offers 12 free booklets on common mental health problems including sleep, depression, anger, stress, bereavement and panic.
NTW website

Get Self Help
Offers free downloadable cognitive-behaviour therapy self-help and therapist resources.
Get Self Help website

NHS Choices: overcoming eating disorders information
Information and advice about overcoming eating disorders for sufferers, family and friends.
NHS Choices: eating disorders website

Citizen’s Advice Bureau (CAB)
CAB provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination. It is the UK's largest advice provider and is equipped to deal with any issue, from anyone, spanning debt and employment to housing and immigration plus everything in between.
CAB website                                                                                                                                                           Citizen's Advice Self-help website: www.adviceguide.org.uk
Telephone: 08444 111 444

Club Drug Clinic
The Club Drug Clinic is an innovative service for adult clubbers and LGBT (lesbian, gay, bisexual and transsexual) people who have developed problems with club drugs. It is a free service provided by Central and North West London NHS Foundation Trust (CNWL). Its website also includes information for family and friends.
Club Drug Clinic Website
Telephone: 020 3315 6111
Email: clubdrugclinic.cnwl@nhs.net

Talk To Frank
FRANK helps you find out everything you might want to know about drugs and provides friendly, confidential advice.
Talk To Frank website
Telephone: 0800 77 66 00 (free, 24 hours a day, 365 days a year)< br/>
Text: 82111
Live chat: 14:00-18:00, every day

SMART is a charity which seeks to actively promote mental health through purposeful activity. Offering training opportunities, projects and supported paid and voluntary work allows SMART to assist people in building practical and personal skills, whilst gaining experience and confidence. Current projects include: music, IT, gardening, bridge-building and cooking, all providing a wide range of activities to get involved in.
SMART Website

Mind Skills Development Service
If you are currently unable to access training and employment opportunities due to mental ill health, the Mind Skills Development Service can help. It offers training and work experience to Kensington and Chelsea residents, including the opportunity to gain national, recognised qualifications.
Mind Skills Development Service website

Connexions Centre
Connexions can provide confidential advice and guidance to young people aged 13–19 (or aged up to 25 if they have special needs) on a range of issues from drug awareness to careers and employment.
Contact: connexions.centre@rbkc.gov.uk

The NICE Guidelines
NICE website                                                                                                                                                            Telephone: 0845 003 7780

Patient Advice and Liaison Service (PALS)
PALS website
This website explains how to complain about NHS services which you feel have failed you

Support groups

Support groups may be useful for those who would like support between their assessment and the start of treatment.

Beat self-help and support groups
Beat has a range of self-help and support groups catering for the differing needs of people affected by eating disorders. All current Beat groups are open to anyone within the 'client group' they specify. The groups can provide you with an opportunity to meet other people who may be in a similar situation, and to share experiences or just to listen.
Find out more about Beat support groups.

King's College London SRSH Student Support Group
This group provides support to students over the age of 18 affected by eating disorders. The group is run by trained student volunteers and offers a confidential space to talk about student life and recovery.
KCL, Southwark, London, SE1 9NH
Contact: KCL Student Volunteer, email kcl@srsh.co.uk

UCL SRSH Student Support Group
This group provides support to students over the age of 18 affected by eating disorders. The group is run by trained student volunteers and offers a confidential space to talk about student life and recovery.
UCL Students Union, London
Email: ucl@srsh.co.uk

Central London Self Help and Support Group for Sufferers
The group meets on the second and fourth Wednesday evening of the month. You must call before attending the group. No calls or groups in August.
All Souls Clubhouse (blue front door), 141 Cleveland Street, Westminster, London W1T 6QG
Contact: Sue 07591 162 553 (Sunday, 8.30pm-10pm only; Sue will not respond to voicemail or text messages)
Fee: £5 each meeting attended

London N3 Self Help and Support Group for Sufferers
Golders Green, London
Service deals with anorexia, bulimia, binge eating disorder, EDNOS, with or without borderline personality disorder. The group meets monthly on the first Sunday of the month, from 10.30am to 11.45am (no group meeting on August). Coffee /tea available from 10.15. Please get in touch before attending the group meeting.
Fee: free for Barnet Enfield or Haringey residents, £10 for others. Medical students and student nurses and NHS HCPs welcome without charge (proof required)
Contact: Fenella 07962 392908; Fenella will not respond to text messages
Email: northlondongroup@aol.com

Sweet Cavanagh
Sweet Cavanagh is a London-based social enterprise that provides support and employment for women leaving treatment for addictions and eating disorders. It acts as a peer-led aftercare service giving women a safe environment to build their self-esteem and adjust to leaving inpatient care. Its main aim is help women stay clean, sober and healthy while they return to society and grow their strength. Each member is given the tools and training to design and make jewellery.
Sweet Cavanagh website

Earl’s Court Community Connect
Earl’s Court Community Connect is an organisation that allows people to help others in the community and be rewarded in turn. For every hour you help, you will receive one time credit to ‘spend’, save or give away. Time credits can be ‘spent’ on services others are offering including pet care, DIY, beauty treatments and much more; alternatively time credits can be passed between people. Importantly, you don’t have to earn time credits before you spend them – you can ask for help straight away.
Earl's Court Community Connect website

Meanwhile Wildlife Garden
Meanwhile Wildlife Garden has nature in mind. Their project aims to assist those who have experienced mental health difficulties though horticultural training and social enterprise. Interpersonal and practical skills can be developed, whilst aiding recovery. Meanwhile Gardens, 154 Kensal Road, London, W10 5BN
Meanwhile Wildlife Garden website

Health Trainers
Health trainers are local people who can offer support with mental and emotional wellbeing as well as other issues. They can provide Kensington and Chelsea residents with up to six one-to-one sessions and can also supply details of other local services, which may be of use.
Contact: healthtrainers@westway.org

Studio Upstairs
Studio Upstairs is much more than an artist studio; it is a therapeutic community that uses creativity to support people suffering from mental ill health in London and Bristol. Art therapists are on hand to assist both practically and emotionally as is the supportive network of artists. You do not need to be experienced to become a member of Studio Upstairs.
Studio Upstairs Facebook page
Contact: londonstudio@studioupstairs.org.uk

Book Break
Book Break reading groups operate in libraries, community centres and other settings across Kensington and Chelsea. They aim to assist with relaxation, concentration, memory and confidence whilst developing interpersonal skills within a social network. During a session short stories, poems and books are read aloud and analysed as a group; however, there is no pressure to read aloud or to contribute.
Book Break website

Online forums

Beat - Live Chat
Live Chat is Beat’s online service where you can talk to others who are in a similar situation in a safe environment in real time.
Youth Live Chat (young people up to 25yrs old): join us every Monday and Friday, 5.30-6.45pm
Adult Live Chat: join us every second, third and fourth Wednesday of the month, 6.30pm-7.45pm
Link to Beat Live Chat

Sane - support forum

Sane's support forum provides a space where you can offer and receive mutual support through sharing your thoughts, feelings and experiences of the difficulties and challenges that can arise from living with mental illness.
Sane support forum website

Mind Service User Network
Mind’s focus on better mental health has led them to create a network for current and past users of mental health services. This network – Mind Service User Network, or SUN – encourages people to voice opinions about mental health services through voluntary opportunities and regular meetings.
Mind Service User Network website

Family and friends

Beat Carers' Forum
The Beat Carers' Forum is an online community dedicated to carers, where you can find information and access support, talking to other people who have supported someone with an eating disorder.
By registering on the forum you can access the dedicated message boards, participate in live chats with other carers and download a range of information to help you provide the best possible support.
Beat Carers' Forum website

Eating disorders and carers
The London Carers Group is a self-help group run by and for carers of people with eating disorders or those living with someone who they think might have an eating disorder.
London Carers Group website

The New Maudsley Approach
This website provides parents and carers of people with eating disorders with a toolkit to help educate, empower and equip them to deal more effectively with the stressful caring role.
The New Maudsley Approach website


Provides a detailed section for carers, including information about support services, employment issues, carers’ rights, carers’ assessments and carers’ allowance. The ‘Your Rights in Health’ section details the Mental Health Act, the Mental Capacity Act and access to treatment.
Directgov website

Carers Direct

NHS Choices Carers Direct 

Advice Line: 0300 123 1053

An NHS service for carers including a website and phone line. The website includes a Money and Legal section, including details of available benefits. Lines are open 9am to 8pm Monday to Friday (except bank holidays), 11am to 4pm at weekends. Request a free call back or an interpreted call back in one of more than 170 languages.

Carers UK

Carers UK website

Advice Line: 0808 808 7777

Campaign  for carers and provide information and advice.

Carers Trust

Carers Trust website

Provides support to carers and have schemes in most parts of England and Wales.

The Institute of Psychiatry (IOP)

IOP website

Phone: 020 7848 1000

Features downloadable resources for carers and a dedicated eating disorders research team

Young Minds

Young Minds is the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people. If offers information to young people and children about mental health and emotional wellbeing. It also has publications for children, young people, parents and professionals that are free to download: titles include 'Young People Get Depressed Too' and 'Entering Adulthood'.
Young Minds website
Parents’ Helpline (free): 0808 802 5544 (Monday-Friday, 9.30am-4pm) or email parents@youngminds.org.uk or chat online to a trained advisor (Monday–Friday, 11am–1pm).

Offers advice and support to anyone whose life is, or has been, affected by someone else’s drinking, regardless of whether that person is still drinking or not.
Al-Anon website
Helpline: 020 7403 0888 (10am–10pm, every day)

Mental Health Carers Monthly Meeting
Join Kensington and Chelsea’s Mental Health Carers Association for their monthly meeting, which provides support and a place to share information with others in similar situations. They also have voluntary opportunities available in their office.
Link to more information

Mental Health Carers’ Support Service
Kensington and Chelsea’s Mental Health Carers’ Support Service offers advice and support for people looking after someone suffering with mental ill health. Their holistic approach means they provide leisure activities, respite holidays for carers’ and service users, education and training, health and well-being programmes and much more.
Contact: mhcarers@rbkc.gov.uk

Princess Royal Trust for Carers

Princess Royal Trust for Carers website

Phone: 0844 800 4361

Email: info@carers.org

Provides information, advice and support services for carers.

Young Carers Net (YC Net)

Young Carers website

Provide information, advice and an online community for young carers.

Contact details:

Address: Vincent Square Eating Disorder Service, 1 Nightingale Place, London SW10 9NG
Phone: 020 3315 2104

get directions