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Level 1: Bronze QI Training – Bitesize

Places for the next virtual workshop can be booked as normal through the Learning and Development Zone (LDZ).

Bitesize QI provides a comprehensive introduction to Quality Improvement and is the best place to start your improvement journey.  It is a half day, interactive workshop where you will learn about the Model for Improvement, and the different elements involved in an improvement project. 

Bitesize QI is currently being delivered as a virtual course and runs every month.  Book your place on LDZ

How long is the Bitesize QI workshop?

Half a day. 

Can teams come to the workshop together? 

Yes, though as all sessions are being run virtually, you will need to ensure that you agree a space for your team to take part together and in line with all local covid restrictions.   

How long will Bitesize be delivered virtually? 

Due to unprecedented times we cannot give a date as to when Bitesize will once again become an in-person workshop. When we do know, we will notify our improvement community via this website and social media channels. 

Is it open to service users and carers? 

Yes, all of our core training sessions are open to all.   The Patient Engagement Team has also developed some training specifically for service users and carers interested in getting involved with QI.

Could I arrange Bitesize for my team?  

While we encourage staff to attend the scheduled course dates, it may be appropriate to run a bespoke Bitesize session for a team or group.  Email the quality improvement team on cnw-tr.improvementsupport@nhs.net to discuss further. 

Got any further questions? Contact our team.

Level 2: Silver QI Training

Training for staff who want to start a QI project as a Project team leader. This workshop based programme is delivered over 1.5 days and also forms part of the 21CLP. Support is also provided via our QI clinics and Improvement Coaches. A bespoke version of this is also provided to Medical Trainees.

Book your place on LDZ


Level 2: Medical Trainee QI Training

The QI and Medical Education teams have been working hard to improve our Quality Improvement training and support for medical trainees.  We now have a dedicated Quality Improvement and Medical Education Fellow in post, available to provide one-to-one support for trainees working on QI projects. 

We have also developed bespoke training for both medical trainees and supervisors. You can watch a video of the most recent training for trainees here.  Dates for future training will be advertised direct to trainees and supervisors.  

We also hold a monthly 'QI Clinic' where trainees can book a slot to bring their projects for discussion and advice from our QI leads - please contact cnw-tr.improvementsupport@nhs.net for session details.

Level 3: Gold QI Training

Training for staff who want to lead or sponsor teams doing QI projects. This workshop based programme is delivered over 1.5days and also forms part of the 21CLP. Support is also provided via our QI clinics and Improvement Coaches. Bespoke versions of this are also provided to consultants as part of the Management Fundamentals Training.

Level 4: Improvement Coach Development Programme 2022

Applications for the CNWL Improvement Coach Development Programme 2022 commencing in February 2022 are now closed and will re-open for participants in Autumn 2022 for applications to the second cohort training. 

This course runs over a six month period, during which you will actively coach a QI project towards improvement whilst attending ten virtual training, and one half-day in-person celebration event. Staff completing QI Coach training will be expected to coach improvement projects in their area. 

Book your place on LDZ

  • Learn how to coach improvement teams on how to develop, test, and implement changes  
  • Learn how to use the Model for Improvement and Six Stages of Improvement as a roadmap to improvement 
  • Support teams to identify change ideas and testing them using PDSA cycles  
  • Become skilled in how to use data for improvement, including how to use run charts, and other key quality improvement tools  
  • Build skills in team facilitation, communication, decision making, and understanding team culture  
  • Apply just-in-time teaching of improvement skills to team members in order to advance the team’s work  
  • Learn change theory 
  • Learn concepts of implementation, sustainability, and scale-up  
  • Leave with a specific plan for how you will continue coaching your team and prepare yourself to coach subsequent teams  

Essential Criteria for application  

  • CNWL Member of Staff  
  • Experience of undertaking a QI project  
  • Evidence of completing previous QI training 
  • Able to commit 2 hours per week to coach QI project teams  
  • Managerial support for application 

Core Training dates all held virtually on Microsoft Teams. All dates full day unless indicated otherwise. 

  • 1 February 2022 (1.5 hours) 
  • 10 February 2022  
  • 24 February 2022   
  • 10 March 2022  
  • 31 March 2022
  • 21 April 2022  
  • 5 May 2022  
  • 19 May 2022 
  • 9 June 2022 
  • 23 June 2022 
  • 7 July 2022 
  • 21 July 2022 (In person celebration event 3 hours) 

Other QI training

The QI team also provides a range of training and support to programmes that are running across the Trust.  Attendance is by invitation only, based on your participation in these programmes.  The key programmes we support are: 

  • The CNWL Practicum: this is a 12-month programme that is designed to support teams to plan, deliver and sustain improvements on divisional priorities.  This programme combines formal teaching, workshops and coaching sessions.  The 2020 Practicum starts in June 2021 and will run until June 2022.  
  • Level 3: Gold Management Fundamentals: this programme is designed to support senior clinicians to develop management and leadership skills.  Led by the CNWL Chair, Dot Griffiths, and Trust Medical Director, Con Kelly, this year long programme includes significant input from the QI team.  All participants must play a leading role in a QI project which they present to the group at a celebration event to close the programme.  The 2021 programme started in April with 24 consultants taking part. 
  • Level 1: Bronze Nurse Preceptorship QI Training​​​​​​​: this programme is aimed at newly or recently qualified nurses who are interested in developing their skills and knowledge as they embark on their careers.  The QI team have delivered a bespoke version of Bitesize to participants in the 2020/21 cohorts and continue to work with the Nurse Education team to develop an introduction to QI that meets the needs of this group of staff.  The next cohort will start in autumn 2021, with QI sessions being delivered later in the year.