An Improvement Advisor provides extra support for those projects working on one of the Trust’s priority areas. They also have expertise in improvement methods and tools.

They also have responsibility for:

  • Teaching to staff and service users in improvement methods and tools
  • Strategic support for the divisions in defining improvement priorities, aligning QI work and building QI capability
  • Regular supervision sessions with Improvement Coaches in the division
  • Alert clinical / service director and sponsors of projects that are not progressing 

Improvement Coaches work closely with the Improvement Advisors to undertake coaching of QI projects in their service or geographical area.

You may consider engaging an Improvement  Coach to help with ad hoc support such as advice on how to access training or choosing your measures. You could ask for help with the setup of your QI project or if you're stuck and need some guidance to move forward. Improvement Coaches sometimes become part of your QI project team to coach projects end to end. This usually would only apply if your project aligns to a key trust priority area. 

Goodall and Corporate

Peter Smith

Peter Smith, Improvement Advisor (Goodall and Corporate)



Peter Toohey, Improvement Advisor (Diggory)



Bridget Browne, Improvement Advisor (Jameson)


Improvement Academy Faculty

The Improvement Academy is sponsored by our Chief Medical Officer, Dr Cornelius Kelly. All CNWL's Executive Directors play an active part in the Improvement Academy. The Improvement Academy is led by Alison Butler and Dr Simon Edwards.

Simon Edwards

Clinical Lead, Improvement Academy

Peter Toohey

Improvement Advisor                            (Diggory)

Sarah McAllister

Improvement Coach

Jahida Khan (Jay)

QI Officer

Alison Butler

Director of Improvement


Peter Smith 

Improvement Advisor (Goodall and Corporate)

Esha Shah 

Improvement Coach

Geetika Singh 

Head of QI Team

Bridget Browne

Improvement Advisor (Jameson Division)

Vernanda Julien

Improvement Coach