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LifeQI

Welcome to the CNWL Improvement Academy

Through our education programme and improvement support our students are provided with the knowledge, the skills, the opportunity and the support to contribute to patient safety and to make practical improvements to our clinical and corporate services.

About the Academy
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Upcoming training

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Training date: Wednesday 11 January
Event time: 9.30am to 1pm (Bronze QI Training – Bitesize)
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7
Training date: Tuesday 7 February
Event time: 9.30am to 1pm (Bronze QI Training – Bitesize)
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16
Training date: Thursday 16 March
Event time: 9.30am to 1pm (Bronze QI Training – Bitesize)
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Our improvement journey

Improvement stories

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Improving NHS complaints

CNWL’s Patient Feedback and Complaints Service (PFCS) started a QI project to…

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International Symposium organised by CNWL staff on Early Intervention in Psychosis

Dr David Raune, Clinical Psychologist organised and delivered an international…

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Happy Documentation at Kensington and Chelsea CAMHS: Improving patient and clinician experiences of assessment

Over the last 12 months, the team at Kensington and Chelsea CAMHS (Child and…

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SECURE STAIRS: Fostering a trauma-informed culture in a young offenders’ institute

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Improving medication administration at HMP High Down by reducing the number of missing medications on House Block 6

Following feedback from service users, Verity Miles, Head of Healthcare, and her…

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Reducing Category 3 pressure ulcers developed in the Milton Keynes District Nursing service

This improvement story focusses on the reduction of Category 3 pressure ulcers…

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    2 days ago

    #high5friday 🖐️ #QITwitter -QI Team @HSJnews Partnership Awards -Read QI article trainee poster prize winner at Safety Conversation buff.ly/3Z9EOsV -Coach Sam Diaz Hernandes inspiring fellow @CNWLNHS social worker -Wonderful Exec QI Conversation with the REST Team pic.twitter.com/l1oNUJj7TR

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    The @CNWLNHS #QI Team looking fabulous at the @HSJnews Partnership Awards, celebrating the success of the Coach Development Programme. pic.twitter.com/3beNui9QNf

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    2 days ago

    Dr Abiram Selladurai, who won the trainee poster prize at CNWL’s Safety Conversation Day event, features in our latest QI story: cnwl.nhs.uk/ia/news/traine… Congratulations to the distinguished list of prize winners! 🏆 pic.twitter.com/aNJysTm2Ll

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    4 days ago

    Improvement Coach Sam Diaz Hernandes from the @CNWLImprovement QI Team speaking about his personal journey from Social Worker to QI Coach. An inspiring presentation, ending with an invitation for fellow @CNWLNHS social workers to think about improvement. pic.twitter.com/si1sxQG1qq

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    5 days ago

    Today we focussed our Improvement Coach Forum on peer coaching using coaching circles. Always good to take a moment for critical thinking, reflection and supporting each other on our coaching journeys. pic.twitter.com/ELwSaXmFTx

Latest Academy news

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Trainee initiatives celebrated at CNWL Quality Improvement Awards

Posted on 23 March 2023

CNWL recognised some of its staff’s best problem-solving initiatives at the Inner Borough Trainee Quality Improvement Awards in January.

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Introducing the Community Mental Health Podcast

Posted on 22 March 2023

Each episode brings a personable human touch to induction and helps support trainees joining Community Mental Health Teams.

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International improvement colleagues from Africa visit CNWL's Sexual Health Team to share learning on HIV

Posted on 17 March 2023

International improvement colleagues from Africa visit CNWL's Sexual Health Team to share learning on HIV

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IA Newsletter - January 2023

Posted on 20 January 2023

In this quarterly edition of CNWL Improvement Academy news, we reflect on the past five years of Quality Improvement at CNWL and celebrate…

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