
Improving NHS complaints
CNWL’s Patient Feedback and Complaints Service (PFCS) started a QI project to…
#high5friday 🖐️ #QITwitter
-QI Team @HSJnews Partnership Awards
-Read QI article trainee poster prize winner at Safety Conversation buff.ly/3Z9EOsV
-Coach Sam Diaz Hernandes inspiring fellow @CNWLNHS social worker
-Wonderful Exec QI Conversation with the REST Team
The @CNWLNHS #QI Team looking fabulous at the @HSJnews Partnership Awards, celebrating the success of the Coach Development Programme.
Dr Abiram Selladurai, who won the trainee poster prize at CNWL’s Safety Conversation Day event, features in our latest QI story:
cnwl.nhs.uk/ia/news/traine…
Congratulations to the distinguished list of prize winners! 🏆
Improvement Coach Sam Diaz Hernandes from the @CNWLImprovement QI Team speaking about his personal journey from Social Worker to QI Coach. An inspiring presentation, ending with an invitation for fellow @CNWLNHS social workers to think about improvement.
Today we focussed our Improvement Coach Forum on peer coaching using coaching circles. Always good to take a moment for critical thinking, reflection and supporting each other on our coaching journeys.
Posted on 23 March 2023
CNWL recognised some of its staff’s best problem-solving initiatives at the Inner Borough Trainee Quality Improvement Awards in January.
Posted on 22 March 2023
Each episode brings a personable human touch to induction and helps support trainees joining Community Mental Health Teams.
Posted on 17 March 2023
International improvement colleagues from Africa visit CNWL's Sexual Health Team to share learning on HIV
Posted on 20 January 2023
In this quarterly edition of CNWL Improvement Academy news, we reflect on the past five years of Quality Improvement at CNWL and celebrate…