Skip to main content Skip to navigation

Accessibility tools

Text size:
Contrast:

Website created by

Frank Ltd.
Return to header
Last accessibility toolbar action: none available

Cookie Notice

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies are used minimally on this website for site usage analytics. You may delete and block all cookies from this site, but some parts of the site may not work as expected.

In order to help us to improve the content, format and structure of this website we record and analyse how visitors use the website. For this purpose, we use Google Analytics.

"This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above."

We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this and we will make it clear when we collect personal information and will explain what we intend to do with it.

For more information on enabling and disabling cookies please visit About Cookies.

Cookie Name Purpose More information
Google Analytics _ga
_ga_0PGJBNHYNB
_gat
_gid
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

Click here for information on downloading a browser add-on to opt-out of Google Analytics

concrete5 CONCRETE5 This cookie is used by the website's CMS (Content Management System) to track if the user is a public guest or is logged in to an account on the website. This cookie is not used for any other purpose.   
Cookie notice cookie-popup Keeps track of whether you choose to 'Use necessary cookies' or 'Allow all cookies'  
Google Translate googtrans Keep track of which language has been selected from the Google Translate tool.  
Colour contrast contrast-mode Keep track of which colour contrast mode has been selected from the Accessibility Tools.  
Accessibility bar accessibility-controls Keep track of whether the accessibility bar is opened or closed.  
Text size saveFontSize Keep track of the text size that has been set from the Accessibility Tools.  
CQC overall rating: Good
CNWL Improvement Academy Logo
  • Home
  • Book training
  • What is QI?
    • What is QI?
    • Get Involved
    • About the Academy
  • News
    • News
    • Improvement Stories
    • Calendar of events
  • Contact
    • Contact
    • Help and support
  • Resources
    • Resources
    • Jargon buster
    • QI Projects
    • Project posters
    • Tools
LifeQI

Welcome to the CNWL Improvement Academy

Through our education programme and improvement support our students are provided with the knowledge, the skills, the opportunity and the support to contribute to patient safety and to make practical improvements to our clinical and corporate services.

About the Academy
Illustration with speech bubble: "Being involved as a carer made me feel valued. I enjoyed the whole experience and so much more about the trust." Carer Representative, Falls Programme

I am looking for...

  • Book training

  • What is QI?

  • Get Involved

Resources and project posters
Latest newsletter
Service User Involvement
QI Projects
Get support for your project
Our improvement journey

Improvement stories

IA story.png

Improving NHS complaints

CNWL’s Patient Feedback and Complaints Service (PFCS) started a QI project to…

Read more
David raune and his team.jpg

International Symposium organised by CNWL staff on Early Intervention in Psychosis

Dr David Raune, Clinical Psychologist organised and delivered an international…

Read more

Happy Documentation at Kensington and Chelsea CAMHS: Improving patient and clinician experiences of assessment

Over the last 12 months, the team at Kensington and Chelsea CAMHS (Child and…

Read more
secure_stairs.jpeg

SECURE STAIRS: Fostering a trauma-informed culture in a young offenders’ institute

Read more
HMP Highdown win Improvement academy award.png

Improving medication administration at HMP High Down by reducing the number of missing medications on House Block 6

Following feedback from service users, Verity Miles, Head of Healthcare, and her…

Read more
Milton Keynes District Nursing Service in workshops.jpg

Reducing Category 3 pressure ulcers developed in the Milton Keynes District Nursing service

This improvement story focusses on the reduction of Category 3 pressure ulcers…

Read more

Follow us on social media

@CNWLImprovement

Latest Academy news

Level 2 QI Training on How to run a QI Project

Posted on 12 September 2023

Level 2 QI training on How to Run a QI Project was co-produced and introduced in 2022 to bridge the gap between Bitesize QI training and the…

Read more

CRHTT Milton Keynes present their Co-Production practices at an NHS England Event

Posted on 12 September 2023

The Crisis Resolution and Home Treatment Team (CRHTT) from Milton Keynes presented their success story at the "Shine a Light on…

Read more

Improving Subject Access Request (SAR) compliance at CNWL

Posted on 10 August 2023

CNWL’s information Governance team led a Quality Improvement (QI) project to improve Subject Access Requests Compliance to 95%.

Read more

CNWL Improvement Academy Hi - July 2023

Posted on 21 July 2023

This quarterly communication will share our latest Improvement Academy news across the system to our partners and stakeholders.

Read more
View all Academy News
Wellbeing for life logo

Connect with us

Privacy Policy

Your information

© 2023 Central and North West London NHS Foundation Trust

Accessibility tools

Text size:
Contrast:

Website created by

Frank Ltd.
Return to header
Last accessibility toolbar action: none available