
Improving NHS complaints
CNWL’s Patient Feedback and Complaints Service (PFCS) started a QI project to…
Posted on 12 September 2023
Level 2 QI training on How to Run a QI Project was co-produced and introduced in 2022 to bridge the gap between Bitesize QI training and the…
Posted on 12 September 2023
The Crisis Resolution and Home Treatment Team (CRHTT) from Milton Keynes presented their success story at the "Shine a Light on…
Posted on 10 August 2023
CNWL’s information Governance team led a Quality Improvement (QI) project to improve Subject Access Requests Compliance to 95%.
Posted on 21 July 2023
This quarterly communication will share our latest Improvement Academy news across the system to our partners and stakeholders.