Posted on: 19 May 2023

CNWL’s Head of Improvement, Geetika Singh, presented at the International Forum on Quality and Safety in Healthcare in Copenhagen on 15 to 17 May 2023.

Hosted by the Institute for Healthcare Improvement (IHI) and BMJ, the event focussed on improving outcomes for patients and communities through quality improvement. The theme this year was Adapting to a changing world: equity, sustainability and wellbeing for all.

Geetika presenting in Copenhagan.jpg

Geetika showcased the Quality Improvement (QI) Team’s work on ‘Evaluation of Improvement Collaborative’ as part of a poster presentation, which was selected under the ‘Building Capability and Leadership’ category. The aim of the Improvement Collaboratives   is to design, develop and implement  collaborative learning system that brings together different teams/services to seek improvement and to evaluate the aggregate effect of collaborative learning across the health system level. Geetika went on to explain how a 12-month virtual programme called Improvement Practicum, was designed to support 24 teams in planning, delivering and sustaining improvements on CNWL’s four strategic priority areas (violence reduction, reducing pressure ulcers, improving flow and improving safety).

Lessons learnt were:

  1. Improvement Practicum brought cognitive diversity to learning
  2. Benefits of improvement work lie beyond the project data
  3. It helped to create a culture/platform for sharing and spreading learning beyond the team/service to drive improvement.

See the poster for more information about this project.