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  • Happy New Year 2020

    Posted on 17 January 2020

    As QI continues to spread throughout CNWL with more staff learning about the model for improvement, we have decided to embark on some improvements ourselves.

  • Festive Edition

    Posted on 17 December 2019

    This month we are celebrating two years since the quality improvement (QI) programme launched at CNWL, working towards a culture of continuous improvement for…

  • Autumn edition

    Posted on 22 November 2019

    Those familiar with improvement science with know there’s a great deal of emphasis placed on success sharing.

  • QI Prospectus 2019/20 is here

    Posted on 30 October 2019

    This month’s newsletter doubles-up as the new QI prospectus we’ve mentioned in previous editions. An edited version of the prospectus can be read below.

  • Back to School Edition

    Posted on 27 September 2019

    There’s often a back to school feeling associated with September. That’s partly why we’ve included a piece about IHI Open School in this newsletter.

  • The fourth QI learning event

    Posted on 23 September 2019

    Over sixty CNWL staff, QI coaches, Trust Governors and London Commissioners attended the fourth QI learning event since the programme’s inception.