Posted on: 18 May 2023
Four CNWL improvement projects and their learnings were epresented at the Bristol Patient Safety Conference on 17 May 2023. All teams either won or were runner up in their categories.
The projects were:
- Planning for transition for Children with Complex Needs – a work in progress using QI for better outcomes for patients and families (Elly Kerr – Specialist Nurse for Children with Complex Needs, Transitions Nurse)
- Maximising our ‘peak flow’: how QI supported a redesign of community pulmonary rehab services in Milton Keynes (Alison Stirton-Croft, Lisa Pitam, Kiaya Watson, Jennifer Hammond, Susan Gaynard, Home 1st Therapies, Community Health Services Milton Keynes)
- Humanistic CMHT Induction for Trainees using podcasts (Dr.Hassan Mallick, ST4 Psychiatry and Dr.Isaac Obeng, QI Coach)
- Evaluation of Improvement Collaborative (Geetika Singh, Alison Butler and Dr Simon Edwards)
In the form of a poster presentations, teams shared their improvement work.
Alison Butler shared the Quality Improvement (QI) Teams’ work over the past year on ‘Evaluation of Improvement Collaborative’. The aim of the project is to design, develop, implement and evaluate a collaborative learning system that brings together different teams/services to seek improvement and evaluate the aggregate effect of collaborative learning across the health system level.
Read more about this project here. The team were awarded Runner up in their category.
Alison Stirton-Croft shared the Milton Keynes Pulmonary Rehab Teams improvement work to ensure a safe service for all patients referred for community based pulmonary rehab.
As well as seeing patients within 90 days, the team worked to ensure that all venues were Covid safe and that patients felt safe enough to take part in group sessions. Additionally, they worked to strengthen relationships with partners across the whole system to support patients with respiratory conditions. The team won their category. See the poster.
Elly Kerr presented on the Milton Keynes Child with Complex Needs Team improvement project on Planning for transition for Children with Complex Needs – a work in progress using QI for better outcomes for patients and families. The team are using a quality improvement approach to To increase rates of transition planning from 2% to 95% for the Paediatric Complex Needs caseload, by March 2023. The team won their category. See the poster.
Attendees also got to listen from Dr Hassan Mallick, who spoke about his podcast project, which aims to improve trainee wellbeing by providing a "humanistic induction" to Community Mental Health Teams (CMHT) using audio resources (podcasts) for flexible learning, normalising vulnerability and fostering a sense of community. Each episode brings a personable human touch to induction and helps support trainees joining CMHT. The team were awarded second prize in their category.
See the poster presentation to learn more about the model for improvement, learnings and outcomes and how to listen to the podcast.