CAMHS Urgent Advice Line

The CAMHS Urgent Advice Line is a 24 hour telephone service for children and young people who may be experiencing a mental health crisis. The crisis line provides an opportunity for young people to talk to CAMHS practitioners. 

The crisis line also provides advice and information for families/carers and professionals concerned about a young person who may be experiencing a mental health crisis. 

If the young person is already receiving support from a CAMHS team and in crisis during CAMHS open hours, please contact the local team directly and ask to speak to the allocated clinician.         

Contact us

In a mental health emergency/crisis or for urgent advice, you can contact us via our all-age mental health Urgent Advice Line:

  • Freephone: 0800 023 4650
  • Opening hours: 24 hours a day, seven days a week

Please avoid visiting hospital A&E (Accident and Emergency) departments unless you have a physical health emergency. The number above will connect you to a CAMHS practitioner.

If you are or are with someone who requires urgent medical attention call 999.

If anyone is at serious risk of harm, call 999 and ask for the police.

There are also many useful links to local support and resources on our service and resources pages. For example Kooth, an on-line, free and confidential counselling and emotional wellbeing support service for children and young people.