The Coves is a community based crisis alternative service, provided by Hestia on behalf of Central and North West London NHS Foundation Trust, offering non-clinical support to individuals experiencing a crisis or mental distress, following assessment by the identified CNWL services. We offer urgent appointments to make sure each person gets dedicated time and support. 

We provide a welcoming, safe and supportive space as well as a hot drink and a snack, for adults (18+) and assessed to be experiencing or are at risk of developing mental health distress. The Coves aim to equip people with the skills they need to reduce their immediate anxiety, formulate individual self-directed support plans and provide them with information / advice around the local services and resources that may help them moving forward.

  • Advice, information and signposting
  • One-to-one support
  • Peer support
  • Chill out space
  • Hot drink and snack
  • Groups (for information, contact your local Cove team

We offer face to face appointments and yes! We also offer telephone and video call sessions via Zoom. Just let us know your preference.

If you are a resident in Brent, Harrow and Hillingdon, your local Cove is now open access. This means anyone (18+) can just turn up without an appointment between 2pm to 10pm (Monday to Sunday).

You can also be referred for an appointment by a CNWL team. For more information and/or details about the service, please call:

  • Brent: 07469 856 963
  • Harrow: 07407 305 206
  • Hillingdon: 07827 535 271

or drop-in and see the team yourself at the address.

We are working towards transitioning the KCW Cove into open access however currently to access the service you will require a referral from CNWL teams.

If you would like to attend our service, speak to the team you are seeing, and ask them to help you make a referral to us or contact the Single Point of Access.

  • People under the influence of alcohol or drugs
  • People from outside the CNWL catchment area.