The CNWL press office is open for enquiries from members of the press and media on Monday to Friday from 9am to 5pm.

Journalists can contact the CNWL press office on 020 7685 5453 or via the email

The press office email inbox is regularly checked during opening hours (8.30am to 5pm). Enquiries will be responded to as quickly as possible.

For out-of-hours media enquiries contact 07740422873 / (except on Tuesdays and Fridays when you should contact 07710916921 /

Mental health reporting

Journalists looking for information on the most appropriate ways of reporting emotional crises or mental health issues - including suicide - may like to refer to the guidelines by the Samaritans which are supported by most media organisations and professional bodies.

Grenfell reporting

Journalists looking to contact people affected by the Grenfell Tower fire, for the one year anniversary or at any other time, should refer to the guidelines (opens PDF) that have been produced by CNWL.