If you need help in a mental health crisis

  • Contact the CNWL service looking after you during their office hours
  • If the mental health crisis occurs when your service is closed, contact the Single Point of Access on 0800 0234 650 (lines are open 24 hours a day, seven days a week). You can also email them at cnw-tr.spa@nhs.net

If you are not currently being looked after by CNWL and have a mental crisis outside of normal working hours (9am to 5pm), please contact the Single Point of Access but also see your GP during normal working hours to be referred to an appropriate service.

Find your closest GP on NHS Choices.

If you need help in a non-mental health crisis

If you need help in a non-mental health crisis, please do the following

  • Contact the CNWL service looking after you during their office hours
  • If the crisis is during when your service is closed, there are alternative options provided by the NHS found on this page.
  • If you are not already being looked after by CNWL or elsewhere within the NHS, see your GP during normal working hours as they can then refer you to a local service.

Find your closest GP on NHS Choices.