Last update: 18 January 2021


Please note, due to the ongoing Covid-19 situation, the Information Governance Team are not able to process requests or to respond to any correspondence sent via post at present.


If you wish to submit an FOI or SAR, please ensure that you submit your request via email to one of the addresses below:


We will try to respond to your request within the statutory timelines but due to significant current operational pressures relating to Covid-19, there will be delays on occasions. We ask that you please consider resubmitting your request at a later date, if possible.


We thank you for your ongoing patience and understanding at this difficult time.

Find out more about the Trust publication scheme.

The Freedom of Information Act recognizes that as a member of the public, you have the right to know how public services such as the NHS are organised and run, how much they cost, and how you can make complaints if you need to. You have the right to know which services are being provided, the targets that are being set, the standards of services that are expected and the results achieved. 

Under the Act the Trust is obliged to respond to requests about information which it holds and is recorded in any form within 20 working days. The rights to request and access this information are subject to some exemptions which the trust has to take into consideration before deciding what information can be released. 

We will state how you can obtain the information outlined within each class. This will be either via the website, or as a hard copy or other media as stated within each class. 

The publications are all free unless otherwise indicated within each class and can be requested by email from freedomofinformation.cnwl@nhs.net