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Our next Expert by Experience (EbE) Forum is happening this December, and we’d love to hear from you.
If your project could benefit from service user feedback—or you’ve not yet registered EbE involvement on LifeQI—this is a great chance to connect with our EbE colleagues and gain valuable insights to strengthen your work.
Each team will have a 20-minute slot to present and receive feedback. Slots are limited and offered on a first-come, first-served basis.
📧 To book your slot, email us at: cnw-tr.improvementsupport@nhs.net
New Training Opportunities
Level 1 Bitesize QI training has now moved online!
Complete the course at your own pace through our new self-directed online learning, available on LDZ. Bitesize QI has foundational topics such as:
- An introduction to quality improvement
- Creating driver diagrams to map out the factors influencing change
- Understanding measurement for improvement to track progress
- Applying PDSA cycles to test and refine change ideas in real-world settings
Link: Quality Improvement (QI): Level 1: Bronze training: Bitesize e-learning
Applications now open for CNWL QI Coach Development Programme Starting 13 January 2026
We are pleased to be able to offer the CNWL Quality Improvement (QI) Coach Development programme training to our staff.
This programme will give you the skills needed to successfully coach and facilitate improvement teams locally, while supporting continuous improvement strategies throughout CNWL.
Starting in January 2026, this course runs over a four-month period, during which you will actively coach a project towards improvement whilst attending a mix of in-person and virtual training across six days. Places are open for 20 participants in this cohort.
Staff completing QI Coach training will be expected to provide QI advice and guidance in their local area and coach priority improvement projects reporting directly to local service leads who hold responsibility for improvement.
If interested, please contact your divisional QI Improvement Advisor by emailing: cnw-tr.improvementsupport@nhs.net
Useful Links
- Improvement Advisor divisional support:
Corporate – Bridget Browne (bridget.browne@nhs.net)
Diggory – Elsa lam (elsa.lam@nhs.net)
Goodall – Maria Tipper (maria.tipper1@nhs.net)
Jameson – Isaac Obeng (isaac.obeng1@nhs.net)
If you have any feedback about this newsletter, or you would like anything including in the next edition, please get in touch as we would love to hear from you!
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