Improvement stories

This month we are celebrating two years since the quality improvement (QI) programme launched at CNWL, working towards a culture of continuous improvement for…

Those familiar with improvement science with know there’s a great deal of emphasis placed on success sharing.

This month’s newsletter doubles-up as the new QI prospectus we’ve mentioned in previous editions. An edited version of the prospectus can be read below.

There’s often a back to school feeling associated with September. That’s partly why we’ve included a piece about IHI Open School in this newsletter.

Over sixty CNWL staff, QI coaches, Trust Governors and London Commissioners attended the fourth QI learning event since the programme’s inception.