The Centre comprises the National Problem Gambling Clinic, (including the Young Persons' Problem Gambling Clinic) and the Gaming Disorder Service.

Gaming Disorder Service

The National Gaming Disorder Clinic provides treatment for problem gamers living in England and Wales aged 13-25.  We assess and treat the needs of problem gamblers as well as their family members or carers.

The clinic helps young people and their families overcome problem gaming. The service is led by a consultant psychiatrist and staffed by psychologists and family therapists.

Our Services include:

  • Comprehensive assessment of the individual
  • Family assessment if appropriate
  • Individual and/or group treatment of up to a 12 week programme
  • Family therapy
  • Practical support and advice for the young person’s family or people close them who may also be affected

Self-admissions as well as referrals from family members and professionals are welcome.

To request a referral form or if you would like further information about the gaming clinic, please email ncba.cnwl@nhs.net or call 020 7381 7722

The National Problem Gambling Clinic is part of the national system of treatment provision for problem gambling in the UK. The system includes other providers such as GamCare and The Gordon Moody Association.

The National Problem Gambling Clinic is working alongside these other providers to deliver the most appropriate package of care for individuals experiencing difficulties with gambling.

The National Gaming Disorder Clinic provides treatment for problem gamers living in England and Wales aged 13-25.  We assess and treat the needs of problem gamblers as well as their family members or carers.

The clinic helps young people and their families overcome problem gaming.

The National Problem Gambling Clinic, as an NHS provider, is commissioned to deliver care and support to problem gamblers who have difficulties that might be described as complex. These may include the following:

  • A lengthy period of problem gambling, with little or no abstinence
  • Previous unsuccessful structured psychological support for problem gambling
  • Mental health difficulties
  • Substance misuse or other compulsive behaviours
  • Concerns about risk of harm to self or others
  • Serious physical health difficulties
  • Homelessness or unstable housing or chronic social isolation
  • Frequent involvement with criminal justice system or history of serious offending
  • Developmental disorders, such as attention deficit hyperactivity disorder (ADHD), autism spectrum disorder (ASD) or difficulties with cognitive or intellectual functioning
  • Adverse experiences in childhood that may underlie the gambling problem.

If you are not experiencing any of these difficulties, we would request that you contact the National Gambling Helpline in the first instance on 080 8802 0133 for support.

You may also choose to use the National Problem Gambling Clinic if you have a specific preference for it.

If you are unsure if you meet the criteria for our service, or think that you do and would like to make a referral, please do one of the following:

  • Email us at gambling.cnwl@nhs.net providing a contact number
  • If you do not have access to email, call us on 020 7381 7722 leaving a contact number.

In both instances, we will return your call within 24-72 hours.

The Gaming Disorder Service accepts self-admissions as well as referrals from family members and professionals.

The clinic is open from 9am to 5pm, Monday to Friday. Please do not email us in an emergency - you should call us/ contact your GP/ go to A&E or call the CNWL Out-of-Hours Urgent Advice Line: 0800 0234 650

Bus: 28, 306, N28, 74, 328, C1, C3, N31, N74, N97

Tube: Earl's Court (District, Piccadilly); West Kensington (District)