CNWL is committed to making sure that safeguarding and promoting the welfare of adults at risk and children is embedded across every directorate and in every aspect of the Trust’s work.  All staff have a duty to be alert to potential safeguarding concerns in children and adults and are expected to be aware of and implement the Trust’s safeguarding policies and procedures and work in partnership with other agencies to help safeguard those at risk.

At CNWL, the lead for Safeguarding is the 'Associate Director of Quality, Safety and Safeguarding'. There are separate senior leads for safeguarding adults and children as well as an established group of adult safeguarding and Mental Capacity Act (MCA) practitioners and Named Professionals for safeguarding children.

We have representation at local Safeguarding Boards for both adults and children.

Safeguarding adults means protecting a person’s right to live in safety, free from abuse and neglect. An adult at risk is any person who is aged 18 years or over and at risk of abuse or neglect because of their needs for care and/or support. We work to safeguard individuals in a way that supports them in making choices and having control in how they choose to live their lives and making safeguarding personal.

Safeguarding adults is a fundamental part of patient safety and wellbeing and the outcomes expected of the NHS. To do this we follow the six key principles as outlined in the Care Act (2014) underpin all our adult safeguarding work:

  1. Empowerment: people being supported and encouraged to make their own decisions and give informed consent
  2. Prevention: it is better to take action before harm occurs
  3. Proportionality: the least intrusive response appropriate to the risk presented
  4. Protection: support and representation for those in greatest need
  5. Partnership: local solutions through services working with their communities – communities have a part to play in preventing, detecting and reporting neglect and abuse
  6. Accountability: accountability and transparency in safeguarding practice

Contact numbers for the safeguarding adults team

Service Contact Telephone Number

Trust Safeguarding Adults Lead/Deputy

07976 913661/07525 800307

Addictions, Offender Care, Sexual Health

07907 978832

Milton Keynes

07590 465889

Camden, CIS)

07808 364987


01895 488242 / 07904 168690

Brent & Harrow

07967 736442

Kensington and Chelsea and Westminster

07885 260984

The Children Act 1989 and 2004 places a duty on us all to safeguard and promote the welfare of children and young people, and to protect them from significant harm.

The Trust achieves this through:

  • Senior management commitment to the importance of safeguarding and promoting the welfare of all children who come into contact with our services
  • A clear line of accountability within the organisation for work on safeguarding and promoting the welfare of children
  • Listening to the views of children and their families
  • Robust staff training, support and supervision arrangements in place
  • Effective inter-agency working with Local Safeguarding Children Boards and other partners

Contact numbers for the safeguarding children team are:

Service Contact Telephone Number

Adult mental health services

07976 768545


07889 232471

Camden community

07712 231185

Hillingdon community

07956 273655 or 07784 293229

Harrow children’s 0-19 service

07889 232440  or  07889 232471

Milton Keynes adults and children’s services

01908 725072

Sexual health, offender care and addictions services

07907 978832