16 July 2025

The Keeping Well Service run by CNWL and West London for key workers in north west London is closing and will not be accepting new referrals after 31 July 2025.

The service was one of 40 national hubs developed in response to the Covid-19 pandemic to provide mental health and wellbeing support to NHS and social care staff. More recently the service was only for NHS staff in CNWL, West London Trust and Central London Community Healthcare Trust.

Staff currently receiving support from the team will be contacted directly and an individual plan created based on their needs.

The website will still provide wellbeing information, signposting to other services and access to self-help resources. 

Staff working for the NHS in north west London can still access wellbeing support from  Occupational Health and their local Employee Assistance Programme. Staff can also reach out to Talking Therapies.