We are specialists working together to support a person’s mental health, making their wellbeing journey easier to navigate.
Each person will be treated as an individual and together we will create a care plan that is bespoke to you and your wellbeing.
Below you can find information about our hubs, including how to be referred and support for patients who have been referred and waiting for their first appointment.
Our team is made up of:
Who we help
Our hubs are for adults (18+) who need support with their mental health. We support people with a range of mental health conditions.
We offer intervention-based care, which means we are focused on a persons recovery and offer support we know will help, this can inlcude:
- Talking therapies
- Social support
- Medication
- Family and carer support
- Physical health care
- And more
We can't support people in a mental health crisis or those who need urgent support. If you are in a mental health crisis and need urgent support, you can click here for information on who to contact.
Here is some feedback from patients that we have supported:
"Quote from a patient about how the hub helped support them."
Quote from a patient about how the hub helped support them.
Quote from a patient about how the hub helped support them.
How to be referred?
Referrals to our hubs are made through healthcare professionals and social services.
Patients can not self-refer, please speak to your GP, social services or named healthcare professional for advice about being referred to one of our Community Mental Health Hubs.
In some cases it may be more suitable for people to receive support from Talking Therapies instead of being referred to one of our hubs. You can self-refer to Talking Therapies and they support people who feel anxious and worried or down and depressed. Find out more below:
Where are we based?
Our hubs are located across Westminster, the one nearest to where you live will be your hub.
When you're referred, we will contact you with details about the date and time of you first appointment, in this letter will be the address of your nearest hub and our contact number. We'll let you know the closest bus stop or train station so you can find us as easily as possible. Any questions please ask, we're happy to help guide you.
Support for people who have been referred to our hub
Waiting for your first appointment can be stressful and we're working as hard as we can to see you as quickly as possible. In the meantime we have put together resources from organisations that you can go to for support and information on what to expect when you visit our hubs after referral.
If you feel like you are getting worse while waiting, contact your referrer. If you are losing hope and need immediate support, please click the red link below for support:
We will send you a letter with the date and time of your first appointment. This letter will include the address of your closest Community Mental Health Hub and our contact details in case you need to get in touch.
At your first appointment we will get to know you and learn more about how you're feeling and what you need help with, this is known as an assessment. Together, we will discuss what support we can offer and what you think will help, and create your care plan. Depending on your needs you may need more than one assessment.
After your assessment we will give you the name of your named worker, this person will be most involved in your care and you can ask to speak to them if you ever need support.
If you were accessing Child and Adolescent Mental Health Services (CAMHS) and have now been referred to one of our Community Mental Health Hubs, the leaflet linked below is a guide for moving on from CAMHS, and what this can look like:
020 7854 4162
We're open 9am – 5pm Monday to Friday (not including Bank Holidays).
This phone number is for current patients of any of our Westminster Community Mental Health Hubs to get in touch about appointments, it is not for referrals.