Posted on: 22 February 2019

The disability organisation that provides the Trust’s Detailed Access Guides has launched a brand new mobile App to transform the quality and availability of accessibility information.  The app also provides information about gender neutral toilets and faith rooms. 

The App is available online and for free for IoS and Android; users can create a profile, save their favourites and set their own preferences using AccessAble’s Accessibility Symbols.

The guides offer step by step descriptions of what accessibility is like at a particular service – they are 100% facts, figures and photographs. Crucially each Guide is created having been visited by an AccessAble Surveyor, who can collect over 1,000 piece of information for just one venue. The type of information collected is all driven by AccessAble’s 35,000 strong user community.

Speaking about the App Anna Nelson, Executive Director of AccessAble said, “This App is all about getting detailed, reliable information to the 20 million + people in the UK with accessibility requirements. We want people to be able to use the App while they are out, filtering by the accessibility requirements that are important, to find the places that work for them. Growing up as a carer I spent hours ringing up and asking about accessibility, nothing was spontaneous and we were nearly always disappointed when we arrived. This App is a practical solution to that very real problem”.

As part of the launch AccessAble have published a survey. The survey revealed that 99% of disabled people want to know about accessibility before visiting a new place and 98% search for accessibility information in advance.  You can read more about the survey online

To try out the new App, simply download AccessAble from the Apple Store or Google Play Store. If you have any feedback you can contact AccessAble at, message them on social media or give AccessAble a call on 01438 842710.

AccessAble works on behalf of CNWL to provide detailed accessibility guides about all of our sites to the general public. The guides include photographs and reliable information about; wheelchair ramps, blue badge parking bays, hearing loops and much more. The company also provides accessibility information in other areas of interest to the public including; gender neutral toilets, a quiet room/ faith room, baby changing facilities, and changing facilities . Recommend the app and/or the website to our visitors, carers, service users and suppliers and download it on android and IOS to find out more.