30 October 2020

CNWL carers, staff and service users have co-produced a leaflet about how we share information with patients and carers.  You can download it here.

All carers should receive a copy of the leaflet whether it’s part of a welcome pack or given out separately to known carers.

Apart from improving communication between carers and clinical teams, this guidance also helps all teams meet the national Triangle of Care standards and best practice according to the CQC and national accreditation schemes such as AIMS.

You can find out more about how information is shared here https://www.cnwl.nhs.uk/patients-and-carers/your-information