22 March 2019

Congratulations to CNWL’s Quality Improvement (QI) Programme team, which has received an Excellence in Building QI Capacity Award.

The team was presented with this for its success in developing and building up interest, capacity and capability across the Trust in the whole programme. QI refers to making healthcare safer, effective, patient centred, timely, efficient and equitable through using a systematic change method and strategies.

Last year more than 1,000 staff were trained in QI methodology. There are currently 274 active QI projects across CNWL; more than a quarter of which have service user and carer involvement.   

Alison Butler, Associate Director of Programme Management and also the Trustwide Quality Improvement (QI) Programme Lead said: “We are delighted by this recognition of the hard work of everyone across the Trust, which has resulted in a large number of active QI projects across the organisation.

“We are driven in our ambition to improve patient care and to make sure the care delivered is patient centred.”

The award was presented during a meeting of the South of England Mental Health Quality and Patient Safety Improvement Collaborative in Bristol.

Eleven NHS Mental Health Trusts in the South of England make up the membership of the Collaborative.