18 January 2019

From 28 to 30 November 2018 90 members of staff from across the Trust came together for three days as part of Improvement Science in Action (ISIA) Wave 2. ISIA is part of our Quality Improvement (QI programme.)

Alison Butler, Quality Improvement Programme Lead said,

“Our patients are at the heart of everything we do – and we’re always striving to provide the best quality of care. In October last year, we launched the second wave of ISIA. This is a three month programme that gives staff the chance to learn about QI whilst undertaking a project.

“Wave 2 delegates had already met together during virtual workshop’ sessions hosted by our QI partners, the Institute of Healthcare Improvement (IHI), and it was clear from the first day that many of our delegates already had considerable QI experience. Lots of staff had been involved in QI projects, or had completed the online training: www.qi.cnwl.nhs.uk/training-and-events/online-qi-training.

QI staff

“It was great to see so many people had been involved with QI – be it through completion of training, or doing a project with their team. Their experience meant there was a real sense of energy and enthusiasm across the three days of training. Everyone was excited to share their experience, and trade stories with the rest of the delegates, and our IHI partners. We got some really excellent feedback.”

“The first wave of ISIA, involving 83 CNWL staff from a variety of levels and professional groups, took place between 16 and 18 May at Bush House, the former site of BBC’s World Service, now part of Kings College University.

“We are planning another wave of ISIA in 2019 and are excited to see the improvements the projects will bring about.”