Posted on: 9 July 2020
CNWL’s Annual Report was laid before Parliament On Thursday 2 July and it is published on our website today.
We hope you will look through it and we look forward to your views about it at our Annual General Meeting on Tuesday 15 September, starting at 5pm, and to be held on Zoom.
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There will be the chance to put questions to the Board of Directors about our performance and plans.
The report covers the financial year 2019 to 2020 and contains our annual accounts, but inevitably is very different to last year’s Annual Report due to the effects of Covid-19; this year there was no expectation on the part of NHS England and NHS Improvement for Trusts to create a Quality Account in time for this Annual Report.
All that said we know that we are judged most on the quality of our care and this remains central to everything we have done and will do.
In the foreword to the Annual Report, Chair Prof Dorothy Griffiths OBE said: “Lockdown may have been eased, but the effects are still with us and will be for a long time. We all know that things will never be the same again with all that we’ve been through – not least those people lost to their families. We will continue to run the crisis response (with capacity to face another possible surge in patients) alongside our existing services.
“Many of these are changed – we needed to make speedy changes and staff responded well and found their ideas and enthusiasm the driving force behind much of the response – it was truly clinically led, in fact achieving many changes which existing Transformation Programmes had been labouring with. We want to retain much of this and we call this work Recover and Thrive.
“And when we think about the people we’ve lost, including some of our own staff and family members, we quite rightly feel sad, but we must remain proud. There will come a time when we can properly honour them, and we can promise you that they won’t be forgotten.
“We are immensely proud of our staff and how flexible they have been to make sure that we continue to provide the very best service we can. Many were and continue to be redeployed to front line services other than their primary role.”