Posted on: 23 March 2020

Earlier this month, teams and services came together to share their quality improvement (QI) projects at the Improvement Practicum event hosted by Healthcare Improvement (IHI).

The afternoon encouraged QI projects from across the Trust to use storytelling alongside their improvement data to share the impact they’re making in services and on wards.

We spoke to a few staff members on the day about how they feel their QI projects are going. Watch our short video on Vimeo below

A common theme amongst the projects was the ‘Prevention and Management of Falls’, as presented by Ellington Ward and Kershaw Ward.

Michael Parkinson, Matron on Ellington ward was optimistic about the project being a success.


He said: “Hopefully we’re going to get fall levels down to a more manageable level or prevent them if we can, that’s our main aim.”

Ben, Deputy Manager for Kershaw ward, based at St Charles Hospital has seen a reduction in falls since beginning the project.

Ben said: “The severity and rate that does seem to be happening definitely seems to be decreasing.”

Caspian Ward staff gave a presentation on their QI project which aims to reduce incidents of physical assaults involving staff and service users by 30%.

In addition, Nile Ward and Shannon Ward wanted to focus their QI project on reducing violence and reduction.

Claudia, Clinical Lead for Nile Ward based at St Charles said: “We’re hoping to reduce violence and aggression by 30% on the ward. We’ve been working really hard with patients and staff to achieve this.


Shannon Ward shared the importance of ensuring staff and patient involvement is key in their project plans.  

Cassandra, Ward Manager on Shannon Ward said: “Each care team is responsible for something in our project so that everyone feels like they have a task to do, and they’re also bringing ideas, just as the patients are, different ways of changing and making sure that our violence and aggression is reduced.”

If you would like to learn more about QI, please visit their website.