3 April 2020

To all stakeholders, service users and carers

Thank you for your continued support and involvement in the Transformation of our Milton Keynes Community Adult Mental Health Services. I would like to take this opportunity to update you all regarding transformation plans during the current pandemic.

Due to the current COVID-19 situation and uncertainty regarding the timescales, it has been agreed with CNWL and the Commissioners that we will be pausing the transformation. This will mean a delay in completing the merging of the Acute Home Treatment Team (AHTT) and Urgent Care Team to create the Crisis Resolution and Home Treatment Team, and a subsequent delay in the development of the community hub. 

We have  prepared a service map to detail how patients and referrers will access services during the COVID-19 pandemic which is attached and we update you as and when this changes. We anticipate leaving Talk for Change as the front door, with Primary Care Plus (PCP) to continue supporting the surgeries that they are currently in.  Obviously this may change with the recruitment of additional staff.  

We have also been able to give additional resource to a number of teams including AHTT, Urgent Care and Hospital Liaison during this period which we envisage will continue, and we are continually reviewing the needs of all our services on a daily basis.

We will continue to keep you informed of the situation.

Lesley Halford, Service Director, Mental Health, Milton Keynes