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CNWL’s chair, Prof Dorothy Griffiths, opened our AGM yesterday (Tuesday, 15 September) by remembering CNWL staff and colleagues who have died from Covid-19.

CNWL invited peer support workers from across the country to the NHS Lived Experience National Conference, which took place on 20 July.

CNWL held its Patient and Service User Conference at Cavendish Conference Centre in Central London on Monday.

Safety conversation 2021

CNWL held its sixth annual Domestic Abuse Conference on Thursday 7 December.

Hundreds of CNWL staff packed out the Ridgeway Centre in Milton Keynes on 5 July for the Trust’s annual Therapies Conference.

Recording of nurses day webinar

CNWL holds its Year of the Child Programme Conference

CNWL's Improvement Academy recently welcomed the Institute for Healthcare Improvement (IHI) for their annual visit, celebrating seven years of Quality Improvement at CNWL and marking another significant milestone in the Trust's ongoing commitment to Quality Improvement (QI). During their time at the Trust, the IHI representatives engaged with senior leaders and staff members across the organisation, gaining valuable insights into CNWL’s strategic and current improvement priorities. The discussions served as a platform to reflect on the progress made in embedding a culture of continuous improvement and to identify opportunities for further development. 

Our latest cohort of participants gathered on Tuesday 16 July to celebrate graduating from CNWL’s 21st Century Leadership Programme (21CLP)

CNWL held its fifth annual Domestic Abuse conference on 8 December during the White Ribbon period (against violence against women and girls). We had the largest attendance yet peaking at over 600 in the audience. The event was chaired by the CNWL Domestic Abuse Lead, Susan Bray and supported by CNWL Domestic Abuse Prevention Co-ordinator Holly Thomas.

CNWL held its Think Physical Conference at the Ridgeway Centre in Milton Keynes on Wednesday 26 April.

Last June (2023) we had the pleasure and privilege of hosting our inaugural Expert by Experience (EbE) celebration event. This event celebrated the work and involvement of our EbE colleagues and their time working with CNWL. Our aim at CNWL is to have 100% EbE involvement on all improvement projects; therefore, the work of our EbE colleagues is vital and deserves to be celebrated.

A new year already and a great time to pause, take stock, reflect on the last year, acknowledge achievements and start to look ahead and make plans for 2024.

This quarterly communication will share our latest Improvement Academy news across the system to our partners and stakeholders.

As we move forwards into the new year, we start with a review of what the Improvement Academy has achieved for CNWL over the past year. Director of Improvement, Alison Butler also reflects on how working with the Academy in 2024 can help you to make the extraordinary happen in your service!

In this edition we're sharing some of the Quality Improvement (QI) work going on and around CNWL, including an international visit.

This newsletter includes introductions to new members to the QI team and Faculty and announcements on the upcoming Trust wide Improvement Collaborative