Hillingdon Adult Bladder and Bowel Service provides continence assessments, products and treatments to adults with complex bowel and bladder problems.
Following an assessment of the patient’s bladder and or bowel symptoms they may be offered lifestyle advice, pelvic floor muscle training, bladder retraining, and / or medication.
Once treatment is complete, or should the patient require ongoing treatment or investigations, the nurse will inform their general practitioner (GP) providing full details of the assessment and management of their condition.
For advice, telephone a specialist nurse on 01895 486127 option 5
The service is available to people over the age of 18 who are registered with a Hillingdon GP.
The team accepts referrals from GPs or healthcare professionals. Patients may also self-refer; to discuss self-referral, telephone 01895 485100.
Hillingdon male and female bladder and bowel specialist referral form
The service is available from 8am to 4pm, Monday to Friday (excluding bank holidays) by appointment only.
Services are provided at a number of clinics across Hillingdon. The team can also arrange home visits by appointment.
The clinic operates from many different locations. Please ask us about directions if you are unsure.
If you need help in a crisis, please do the following
- Contact the CNWL service looking after you during their office hours
- If the crisis is during when your service is closed, there are alternative options provided by the NHS found on this page.
- If you are not already being looked after by CNWL or elsewhere within the NHS, see your GP during normal working hours as they can then refer you to a local service.
Find your closest GP on NHS Choices.
Jane Young, Nurse Consultant at CNWL’s Bladder and Bowel Service, presents a valuable training video on preventing urinary tract infections (UTIs) and sepsis, particularly those linked to catheter use. This video is especially relevant for those in clinical and community settings.
UTIs place a heavy burden on the NHS and are a leading cause of E. coli bloodstream infections, especially in older and catheterised patients. Misdiagnosis and overuse of antibiotics are fuelling antimicrobial resistance, so accurate identification and prevention are key.
Key takeaways include:
- Recognising symptoms of UTIs and sepsis
- Correct urine sample collection (especially catheter specimens)
- Avoiding unnecessary dipsticks in over-65s
- Importance of hydration, hygiene, and constipation management
- Best practice in catheter care
Watch the video here to refresh your knowledge.