4 August 2025

We are proud to announce that CNWL Our Voice: Creating an Employee Experience Listening Culture has been shortlisted for a Patient Experience Network (PEN) Award 2025 in the Staff Engagement and Improving Staff Experience category.

CNWL Our Voice showcases CNWL’s innovative approach to staff engagement—we are the first NHS Trust to develop a bespoke employee listening platform tailored specifically to us and linked directly to our SCARF values.

This recognition celebrates our continued commitment to creating an open, inclusive, and responsive culture where staff voices are heard and acted upon. 

View the full shortlist here.

We are excited to be among this year’s finalists and look forward to representing CNWL in person at the award ceremony in October. It's a brilliant opportunity to connect, share learning, and celebrate what’s working well in staff and patient experience across the NHS and beyond.