17 November 2020

CNWL held an online safety conversation day for staff last week, hosted by Dr Cornelius Kelly, CNWL’s Chief Medical Officer, and Maria O’Brien, Chief Nurse. The day focused on a range of safety topics including the safe environment, safety tools and safe use of medicines and how safe care begins with happy and supported staff.

Over 400 staff joined the event online and staff submitted 170 posters to the safety awards with 21 winners and runners up, across six categories. 

View the full list of winners.

The winner for category four, Use of Technology to Promote Safety, was the Development of a medicines dashboard on SystemOne for mental health services by Yogita Dawda (Borough Lead Pharmacist) and Robert Miller (SystmOne Expert).

The problem

Doctors and clinicians did not have a single resource for accessing medicines information, which made it difficult for them to identify which medication patients were on. There was also a challenge in sharing that information with other doctors and clinicians based at other sites, where patients were transferred. 

The solution

The project developed a Medicines Dashboard within SystmOne (SystmOne is an online system where our staff record and store patient information and records). This dashboard allowed:

  • clinicians to have access to internal and external links and aspects of a patient's care from one place, without having to exit SystmOne. Previously they would have exit SystmOne to find this information from other sources, which can cause a time delay
  • standardisation, which allowed for better benchmarking and more meaningful and accurate reporting, such as e-charts, which benefits the current way of working (remote working), reduces errors, missing charts and the risk of more than one active chart at any one time
  • alerts to be visible in GP records reducing the potential for errors with medicines that would usually be prescribed and supplied by secondary care such as dept antipsychotics and clozapine
  • reports to be run by all staff for any external agencies such as CQC and AIMS. Improves safety by allowing clinicians to check when reviews or physical health monitoring are due or when charts are expiring. Overall, reduces time and simplifdies data collection for medicines audit

The runners up for this category were:

You can view and download all 170 posters here.