Hillingdon Tissue Viability Service is for patients who have a complex tissue viability problem or a non-healing deteriorating wound.

The service aims to prevent inappropriate admissions to hospital, by facilitating and supporting community services in Hillingdon providing specialist wound management care and advice. The specialist nurse-led team is supported by a vascular consultant.

The service is provided in clinics, patients' homes, nursing homes and the Hawthorn Intermediate Care Unit.

The service sees patients who are registered with a Hillingdon general practitioner (GP) and have a non-healing wound that has been present for more than four weeks with no progression or a wound that is deteriorating despite following best practice guidelines.

The service is not suitable for patients with post-operative pilonidal sinus wounds. If these patients are failing to heal or are deteriorating they should be referred back to the surgical team since they usually require further surgical intervention and excision.

The service accepts referrals from healthcare professionals using the referrral form (opens word doc). 

Referral forms should be sent to Hillingdon Contact Centre at cnw-tr.hchcontactcentrerefs@nhs.net or on 01895 625268 or by post to Contact Centre, Beaufort House, Third Floor, Cricket Field Road, Uxbridge, Middlesex, UB8 1QG.  

Please note, nursing home staff should fax to the Contact Centre, as above.

Bus E6, U4, U5, H98, 90, 140, 195
Rail Hayes and Harlington
Tube None
Parking None on site; local authority car park five minutes' walk away

The service is available from 8am to 5pm, Monday-Friday (excluding bank holidays), by appointment only.

The clinic rooms are based on the ground floor and offer disabled access. Home (domiciliary) visits are also available for patients who are housebound by prior arrangement.

To cancel or rebook an appointment please telephone the service as soon as possible. This will allow the service to offer the appointment to someone else.

If you need help in a crisis, please do the following

  • Contact the CNWL service looking after you during their office hours
  • If the crisis is during when your service is closed, there are alternative options provided by the NHS found on this page.
  • If you are not already being looked after by CNWL or elsewhere within the NHS, see your GP during normal working hours as they can then refer you to a local service.

Find your closest GP on NHS Choices.